Middle East: With the aim of improving customer experiences across the region's telecommunications landscape, Zain Kuwait—the leading telecommunications provider in the country—and Huawei—a leading global information and communications technology (ICT) solutions provider—have announced the first successful test in Kuwait of connecting a mobile call through Voice Over LTE (VoLTE) technology.
In partnership with Zain, Huawei experts and customers attended the live experience to test VoLTE's superior calling experience while also sharing the latest advancements on mobile voice technology in the lead up to Zain Kuwait releasing commercial VoLTE in the future.
The potential of VoLTE technology has many benefits to Kuwaiti customers. It enhances the customer experience overall with clear HD voice and low latency. The other benefits include a Mean Opinion Score (MOS) higher than 4.1 which allows a customer to be able to hear better and feel closer to the person on the other side. The call setup of VoLTE takes only about one second while Huawei's eSRVCC solution enables a handover time of less than 250ms. Huawei's leading VoLTE solution and unique CaaS strategy towards richer communication services was further previewed as part of the demo.
Omar Saud Al Omar, Chief Executive Officer of Zain Kuwait said: "The successful commercial trial of the country's first VoLTE trial is proof that Huawei's leading solutions improve our customers' confidence for the upcoming Zain Kuwait launch of the VoLTE business. It is an important milestone, which will translate into providing enhanced mobile broadband to our customers across Kuwait and an opportunity to enjoy unparalleled communication services."
Mohammad Sharara, President of Huawei Zain Key Account said: "New innovations in mobile broadband are increasingly shaping the future of Kuwait's telecom market. These technologies are now seen as major enablers of continued economic and social development. Huawei is committed to extending its partnership with Zain to bring ground-breaking communications services to customers across the Middle East."
Last year Zain collaborated with Huawei to launch a commercial LTE & LTE-A networks that deliver nationwide mobile coverage and are to date the country's only nationwide LTE network. As a global leader in LTE technology innovation, Huawei invests heavily in LTE-related research and development to keep itself at the cutting edge of carrier technology.
Huawei is a leading global information and communications technology (ICT) solutions provider. Through the dedication to customer-centric innovation and strong partnerships, Huawei has established end-to-end advantages in telecom networks, devices and cloud computing. Huawei is committed to creating maximum value for telecom operators, enterprises and consumers by providing competitive solutions and services. Its products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.
About Zain Group:
Zain is a leading telecommunications operator across the Middle East and Africa providing mobile voice and data services to over 46.2 million active customers as of 31 March, 2014. With a commercial presence in 8 countries, Zain operates in: Kuwait, Bahrain, Iraq, Jordan, Saudi Arabia, Sudan and South Sudan. In Lebanon, the Group manages 'touch' on behalf of the government. In Morocco, Zain has a 15.5% stake in 'INWI', through a joint venture. Zain is listed on the Kuwait Stock Exchange (stock ticker: ZAIN).