News Column

ahlibank inaugurates new service centre at Amerat for helping customers

June 21, 2014

Times News Service



Muscat: ahlibank, one of Oman's leading banks, has opened a new service centre at Wholesale Centre Amerat as part of its expansion strategy to be at the centre of new thriving communities in the country.



In keeping with ahlibank's vision to offer immersive banking experience, the new service centre is designed to ensure that customers' convenience is its singular standout feature. The open-plan layout provides more welcoming space while the use of colours adds to the modern business environment. Most importantly, the centre features latest technology, which, along with new looks and experience, reflects ahlibank's identity as a progressive bank.



This expansion in physical locations complements on-going investments in electronic channels such as an innovative internet banking system, mobile banking applications, and a 24/7 customer service call centre. "The ahlibank takes pride in supporting customers to succeed financially. Nothing is more exciting than to bring our range of banking services closer to customers to meet their financial expectations. The Amerat Service Centre has been designed with simplicity and convenience in mind and represents the latest state-of-the-art in banking, allowing our customers to enjoy a seamless banking experience," said Lloyd Maddock, CEO of Ahlibank.



Bringing a diverse range of financial products and services to the doorstep of customers in the area will enable the customers to open a variety of bank accounts, apply for a suite of financing, debit and credit cards, bulk check and cash deposit facility and consult experts of the bank about other banking services.



The service centre will also provide customers the convenience of banking after working hours. The extended working hours have been introduced for the ease of the customers, businessmen and traders who find it difficult to leave their office during working hours.



"With most companies continuing their business operations into the evening, ahlibank has instituted this change in schedule to cater to the need for people to conduct their banking business through most hours of the day. However, this is just an extension of one existing channel that our clients can use to bank with us. With the most advanced electronic channels as well as cash and cheque deposit ATMs available around the clock, our customers are already diversifying their banking habits and accessing our services from the convenience of their homes or offices," the CEO added.


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Source: Times of Oman


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