Some private security staff who carry out immigration deportations are acting unprofessionally and continue to use control techniques that are likely to escalate difficult situations, the chief inspector of prisons has warned.
He also criticises the continued use of an "unacceptable" practice of taking other immigration detainees to the airport as "reserves" to be put on the flight if those already booked on it were unable to go. Hardwick said the practice "lacks humanity".
In an inspection report on a deportation of 66 migrants on a charter flight from
Hardwick also expressed concern that the private security escorts knew little of the outcome of the inquiry into the death of
He said the deportation flight to
Despite being anxious and agitated, deportees were not told that the removal had been put back three hours, or that there was a further three-and-a-half hour delay before take-off.
The inspectors said some staff were involved in successive removals with as little as 12 hours rest between jobs with the result that some had been at work for more than 20 hours by the time the deportees got of the plane in
"Some staff had fallen asleep as soon as they boarded the bus to the airport. During the flight, staff who were responsible for a detainee considered to be at risk of self-harm had also fallen asleep," said the inspection report.
The prison inspectors said their impression was that the vulnerabilities of deportees were not sufficiently central to the removal operation: "For example a few staff had conversations with each other over the heads of detainees, played with their mobile telephones on the coach, swore loudly or engaged in juvenile behaviour," they said, citing "making loud animal noises" as an example.
Deportees were referred to by passenger list numbers instead of their names and when they used the toilet on the coach or plane the door was wedged open with handcuffs.
Hardwick said: "Generally efficient procedures did not amount to respect for detainees who, it seemed to us, were seen as commodities to be delivered rather than as vulnerable individuals deserving of individual attention."
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