Global messaging and collaboration solutions provider IceWarp has announced today that Datarecovery.com, one of the world's first professional data recovery providers, achieved instant ROI with the first installation of its award-winning messaging server.
"Working for technology companies, especially if for the trendsetters in their market segments, is very challenging, but very rewarding," said
Complete case study:
One of the world's first professional data recovery providers, Datarecovery.com provides an extensive array of services for businesses and personal computer users through five offices in
Datarecovery.com locations offer services for all types of computer storage media including hard drives, data tapes, flash media, and more. To maintain high success rates, the company outfits each facility with firmware repair computers, clean flow benches, and other proprietary tools.
Datarecovery.com is one of the only companies in
Data recovery engineers need to communicate freely in order to collaborate and handle cases effectively. Due to rapid growth and expansion, Datarecovery.com encountered significant messaging limitations that threatened to affect the day-to-day operations of its laboratories.
The company's technology team considered several options including web-based solutions like Gmail and various open source messaging platforms. These solutions did not offer the scalability, security, or flexibility that Datarecovery.com needed in its communications system.
"We were looking for a platform that offered the simplicity of a cloud application with the security of an on-premise solution," said
Continuing their research, Datarecovery.com performed a customer experience analysis of available messaging platforms and found consistently high reviews for IceWarp Server, a cross-platform solution with an intuitive interface.
"IceWarp was easy to install, and since our engineers use a variety of different machines, we appreciated the cross-platform capabilities," said
Datarecovery.com implemented IceWarp as a complete replacement for its current messaging systems at every laboratory location.
Datarecovery.com discovered that IceWarp Server combined the low-maintenance requirements of a cloud solution with the security of an on-premise platform. The server was reliable with minimal maintenance, and its flexible feature set allowed for a tremendous return on investment. IceWarp is also scalable and allows Datarecovery.com to expand without communication bottlenecks.
Currently, Datarecovery.com maintains over 60 users on IceWarp, utilizing the server's Microsoft Outlook compatibility along with IceWarp's proprietary web client. Employees can access their information from any browser and can communicate securely.
To ensure financial predictability, Datarecovery.com opts for long-term IceWarp contracts, which include free product upgrades and technical support.
"IceWarp offers a better ROI than other programs with similar functionality," said Carmitchel. "If we used a different platform, we might have encountered serious messaging issues during our expansion."
Datarecovery.com is closely following the IceWarp product roadmap, adopting new features as needed to allow for further growth. Carmitchel says that the company is especially interested in the modules that enable workforce mobility while enhancing security.
IceWarp is a leading provider of comprehensive messaging solutions for every business class, size and niche. Building upon a decade of enterprise e-mail platforms experience, IceWarp offers organizations an all-in-one highly secure solution that enables their mobile workforce to communicate through any platform, be it e-mail, mobile synchronization, chat, SMS, voice or video. The highly scalable product can easily be used by organizations of all sizes, from SMBs to large corporations, delivering ease of deployment, exceptional reliability and scalability. IceWarp's solutions are available in over 40 countries through a comprehensive network of distributors.
Read the full story at http://www.prweb.com/releases/2014/06/prweb11958866.htm
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