Leading utility deploys FirstFuel advanced analytics to drive greater
energy efficiency results across its medium-sized commercial portfolio
The FirstFuel program will use extensive smart grid data from more than 10,000 mid-sized commercial buildings across multiple business types to help more of SCE’s customers participate and benefit from energy efficiency programs. While many of the largest buildings are well known to have substantial energy savings, FirstFuel’s analysis has shown that mid-sized buildings can offer 40% of the total savings potential in an average commercial portfolio. SCE, like many utilities, has long been interested in solutions that help improve its efficiency services to this valued segment.
FirstFuel will help SCE Account Management teams to channel customers to the right programs and the right efficiency incentives – both immediately and progressively over time. Specifically, FirstFuel’s analytics will help SCE and its customers better understand where the best opportunities are for efficiency, on a building-by-building basis, and help customers to reduce the energy usage through continuous engagement. The multi-channel program will use FirstFuel’s energy web platform, email alerting and SCE’s commercial customer service teams to deliver energy performance intelligence directly to customers. FirstFuel and SCE aim to reduce the cost of customer service while simultaneously boosting program participation and customer savings.
“Commercial customers get the best value when energy efficiency is a sustained effort,” said Mark Wallenrod, SCE’s Director of Demand of Demand Side Management Program Operations. “We are excited to use data analytics to help our customers better understand the potential of efficiency projects and encourage more businesses to benefit long-term from our programs.”
“Southern California Edison is a true innovator in its commitment to delivering cutting-edge efficiency programs and services across its customers,” said FirstFuel CEO