First vendor to offer a full stack view - from the application
through the network to the end-user - from a single SaaS-based APM tool
The User Satisfaction Dashboard provides a qualitative user satisfaction scoring mechanism that leverages the industry standard Apdex™ application performance index to provide a single integratedview across what has previously been treated as three disparate performance areas. USD’s Apdex scoring implementation goes beyond any other solutions on the market by allowing distinct sets of application and/or user transactions to be pre-defined, measured and scored together via transaction groupings.
As a key element of AppNeta’s full stack APM solution, the User Satisfaction Dashboard provides development and operations professionals with a single integrated performance dashboard for managing the performance of all five major web development platforms (Java, .NET, PHP, Python and Ruby). Most development shops run a variety of tools and platforms, but until now, achieving deep insight into the performance and availability of an application required a developer to run a different tool or different flavor of the same tool for each platform an application touches. With USD, Development or Operations professionals can monitor the performance and end-user satisfaction of their web apps simultaneously across any mixture of the major platforms. Plus, they can do it using industry standard Apdex scoring from one integrated dashboard.
“AppNeta is the only solution to provide a SaaS-based full stack performance view, from the application through the network to the end user,” said
“Optimizing the user experience is the most important focus for any company. When applications perform well, users are happy and the business progresses,” said
“There are many ways to measure application and infrastructure performance, but in the end, the satisfaction that end users and customers have with their application experiences is perhaps the most important way to gauge true success,” said
“APM solutions need to focus not only on how the application is performing but the end-user’s level of satisfaction with its performance,” said
Gartner Perspective on End-User Experience Monitoring
“APM is an area of intense innovation and customer demand within the availability and performance monitoring markets. This demand is driven by the need for IT operations to understand and diagnose issues within increasingly complex application environments that result from the use of ever expanding technology sets. These applications are consumed by end users, so focusing on end-user experience provides the highest value and best indicator of issues as well as the scope of their impact across the user community.”
To see a demo of the new User Satisfaction Dashboard’s capabilities, visit booths #101 or #412 at Velocity,
The AppNeta USD is available next month and will come standard with AppNeta’s TraceView module. TraceView pricing begins at