Of the 2,657 respondents who completed the survey, the number of all mobile phone users who accessed banking services through their phones over the past 12 months rose to a third, compared to 28 percent a year early.
Another 12 percent of survey participants not currently using mobile banking services said they were likely to do so within the next year.
While checking account balances or recent transactions was the most common mobile banking activity, 17 percent of all users made a mobile payment with then past 12 months, a two percentage point increase. The most common mobile payment involved bill payment through an online system, which jumped up to 66 percent over 42 percent last year.
Where financial decision making is concerned, the report revealed 69 percent of mobile banking users checked account balances before making large purchases in the past 12 months. Over half of those users decided against the purchase due to their account balances or credit limits. As well, 24 percent of smartphone users track purchases and expenses through their phones.
Despite the increase in mobile finance usage, non-users listed two main reasons for not adopting the technology: security concerns and not seeing the increased benefits over current banking and payment methods.
During the comment period, which expires
In the What I Wish I Knew About the Homebuying Process online survey, conducted by Research Now for Chase, Chief Marketing Officer for Chase Mortgage Banking Lisa Foradori pointed to the company's
Churchill's mobile-friendly site also features a home analyzer for current mortgage holders to compare rates and a mortgage calculator that allows consumers to figure out monthly payments, interest rates and other mortgage costs.
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