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TriTech Software Systems Showcases Its NG9-1-1 Proven Call Handling Solution at NENA Conference

June 13, 2014

TriTech Software Systems

NASHVILLE, TN, United States, via eTeligis Inc., 06/13/2014 - - As the Voice of 9-1-1, the National Emergency Number Association (NENA) hosts an annual conference focused on 9-1-1 policy, technology, operations, and education issues.TriTechSoftware Systems ( will demonstrate the power and user friendly features of its standalone 9-1-1 call handling solution at the NENA Conference on June 16-17 in Nashville, Tennessee. With the four major wireless carriers meeting their deadline of offering text-to-911, theTriTech911 user interface is ready to accept and process text-to-911 messages. When your agency is ready,TriTechis ready with you.

Key Facts:

-Next Generation 9-1-1 (NG9-1-1) is creating a huge shift in the industry in which many public safety answering points (PSAPs) will be looking to upgrade their 9-1-1 system. With established connectivity to statewide Emergency Service Internet Protocol Networks (ESInets) and call delivery using Session Internet Protocol (SIP),TriTech911 simultaneously supports connectivity to both traditional CAMA trunks and Next GenerationESInetsto provide a phased or complete upgrade of your environment.

-While the public safety telephony market has been dominated largely by two vendors,TriTechis steadily gaining 9-1-1 market share with its reliable 9-1-1 solution.TriTech's911 solution is overwhelmingly favored for its user-friendly graphical user interface (GUI) design and positive user experience. Backed with its strong reputation,TriTechhas over 100 agencies currently utilizing aTriTech911 solution.

-TriTechwill be in booth #401 at the NENA Conference showcasing their 911, CAD+911 unified solution, and IQ -- its cloud-based search and analytics suite. Participate in an interactive product demonstration to discover whyTriTechis the vendor of choice for over 2,700 agency installations worldwide.

Supporting Quotes:

Chris McAllister, Vice President of Product Management and Marketing,TriTechSoftware Systems

"Over two years ago, we acquired a 9-1-1 solution with a customer base ranging from small- to medium-sized public safety agencies. Since that time, we have made numerous enhancements to the software and strengthened our 9-1-1 resources and expertise. Three patents, which utilize our 9-1-1 technology, are pending, andTriTech911 supports connectivity to statewideESInets. Just as our computer-aided dispatch (CAD) and records management systems (RMS) are leading the industry in market share, user experience, and depth of functionality,TriTechis investing that same innovation and energy into our 911 solution. We recognize the challenges that PSAPs will be undertaking with the transition to NG9-1-1. With our expertise in developing solutions that focus on improving the user experience and operational efficiency, we are confident that theTriTech911 system will be the preferred system to guide PSAPs into the future."

Supporting Resources:

AboutTriTechSoftware Systems

TriTechSoftware Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency -- PSAP, Law, Fire, or EMS.

TriTechSoftware Systems' sole focus is public safety software. The company's experienced team contributes on average, 13 years of industry experience.TriTechhas delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide cloud-based andon-premisesolutions for 9-1-1, computer aided dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and ambulance billing software.

For the best end-to-end integrated solution with unparalleled workflow, join the 2,700+ agency installations serving over 240 million citizens across 7 countries who rely on one company --TriTechSoftware Systems.

Editorial Contact

TriTechSoftware Systems


Director of Marketing


SOURCE:TriTechSoftware Systems

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