Receives 2013 Visa Service Quality Performance Awards
“Our TSYS values include an unrelenting focus on excellence, delivering unparalleled quality and service. At the same time, our brand of People-Centered Payments drives us to make sure the consumer experience is the best it can possibly be. Accurate and prompt authorizations are a key component of the consumer and merchant experience,” said
Visa Service Quality Performance Awards were created in 1992 to recognize members and processors for their outstanding operating performance and focus on service quality improvement. Within each tier, members and processors are recognized for exceptional performance in key operation areas directly affecting their customers. TSYS won in tier 1 for multinational high volume companies.
The Lowest Assured Transaction Rate award honors issuer processors that reduce the need for Visa stand-in processing by responding to authorization requests in a timely and accurate manner. Transactions processed by these issuer processors are carefully evaluated for risk and transaction quality, ensuring a high degree of fraud protection. The Lowest Transaction Response Time award recognizes issuer processors that build and support brand preference for Visa by performing authorizations quickly.
At TSYS® (NYSE: TSS), we believe payments should revolve around people, not the other way around. We call this belief "People-Centered Payments®." By putting people at the center of every decision we make, TSYS supports financial institutions, businesses and governments in more than 80 countries. Through NetSpend®, A TSYS Company, we empower consumers with the convenience, security, and freedom to be self-banked. TSYS offers issuer services and merchant payment acceptance for credit, debit, prepaid, healthcare and business solutions.
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