Zain, the leading telecommunications company in Kuwait, and Huawei, a leading global information and communications technology (ICT) solutions provider, have inaugurated a first-of-its-kind Joint Innovation Center in the Middle East, to serve as a research hub from which Zain will be able to further advance its mobile broadband network, services, and applications offered to customers in Kuwait and across the region.
The announcement was made during a launch ceremony attended by top executives from both organizations including Scott Gegenheimer, Zain Group CEO, Omar Al Omar, Zain Kuwait CEO, Alex Zhang, Board Member & President of Carrier Software Business of Huawei, and James Wu, President of Carrier Business Group, Huawei Middle East.
Commenting on the milestone, Scott Gegenheimer said: Over the years Zain has remained at the forefront of mobile broadband innovation partnering with leaders in the ICT field to push the boundaries of what is possible for our customers. Both Zain and Huawei enjoy a history of heightened customer satisfaction generated by successful research and development efforts. Through the new Joint Innovation Center, our mobile customers can look forward to even better, faster, and more seamless communication experiences.
The two companies signed a Memorandum of Understanding (MoU) at Mobile World Congress in Barcelona last year, in which they outlined their ambitions for the creation of a joint innovation center and have since invested in the construction of the facilities, bringing together an elite team of global experts, engineers, and others to lead the center s development.
Commenting on the latest collaboration between the two partners, Omar Al Omar said: through the Joint Innovation Center, we aim at creating synergy between Huawei s latest ICT developments and Zain s strategies to better serve our customers and provide them with a superior telecom experience. Though the new center, Zain has a valuable destination to further develop our innovative platforms to better serve our customers, especially with our future plans to develop the LTE technology and related applications.
Al Omar continued The center serves as a vital and dynamic link between Zain s and Huawei s Research and Development teams, through the use of several available virtual conferencing technologies. In addition, it will serve as a pioneering research hub to build the latest innovative solutions and technologies to help Zain tap into new markets and provide a superior telecom customer experience .
The Joint Innovation Center consists of four main areas: Enterprise, Home, Individual, and Zain Zone. The Enterprise area will provide an excellent destination to the research and development of our corporate customers needs, while the Individual area caters to the research and development of our consumer customers needs.