In its 2013-14 Annual Report, the
The Group also continued to invest in and expand on its employee base, increasing its overall staff count by 11% to over 75,000-strong representing over 160 different nationalities, across its more than 80 subsidiaries and companies. Revenue per airline employee increased by 4% to AED 1.9 million (
Similar to the last financial year, the Group declared a dividend of AED1 billion (
In 2013-14, Emirates increased capacity by 5.9 billion Available Tonne Kilometres (ATKMs), the largest capacity increase in the airline's history in a single year. This brings Emirates' total passenger and cargo capacity to 46.8 billion ATKMs at the end of the financial year. The airline also marked a new record of over 1 million block hours in terms of fleet production.
Emirates received 24 new aircraft during the year, including 16 A380s, six Boeing 777-300ERs and two Boeing 777Fs, bringing its total fleet count to 217. The airline remains the world's largest operator of the Boeing 777 and A380 – both aircraft being amongst the most modern and efficient wide-bodied jets in the sky today.
With the delivery of new aircraft, Emirates launched nine new destinations:
Emirates revenue for the first time surpassed AED 80 billion, at a new record of AED 82.6 billion (
The airline successfully managed increased competitive pressure across all markets to record a profit of AED 3.3 billion (
Carrying a record 44.5 million passengers, up 13% from last year, Emirates maintained a robust Passenger Seat Factor at 79.4%, nearly consistent with last year's results in spite of a 15% increase in seat capacity by Available Seat Kilometres (ASKMs).
This highlights the strong consumer desire to fly on Emirates' state-of-the-art aircraft.
Passenger yield remained steady at 30.4 fils (8.3 US cents) per Revenue Passenger Kilometre (RPKM).
Emirates also improved its premium seat factor despite lingering economic uncertainty and strong competition in many markets. Premium and overall seat factor for the airline's flagship A380 aircraft outperformed the network, underscoring the popularity of Emirates' premium and A380 product amongst passengers.
Over 18 million passengers had flown on an Emirates A380 when the airline marked its fifth anniversary of A380 operations in
Focusing on customer touch points, Emirates opened a new dedicated airport lounge in
In its first full year of operations, the newly commissioned Concourse A at
Looking forward to 2014-15, Emirates has to date announced five new passenger routes including
Defying the industry trend, the 2013-14 financial year has been a strong one for Emirates SkyCargo who for the first time reported a revenue over
Contributing 15% of the airline's total transport revenue Emirates SkyCargo continues to play an integral role in the company's expanding operations.
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