News Column

Young firm offers document management software, services

May 30, 2014

By Steve Clark, The Brownsville Herald, Texas



May 30--Paperless document management has been around for years, though it's been slow to penetrate the Rio Grande Valley.

Brownsville native and entrepreneur Michael Perez hopes to take advantage of the ripe local market for "Enterprise Content Manage-ment" services through RGVPaperless, a firm he founded just this month.

Perez, an undergraduate in UTB's School of Business and something of a systems guru thanks to his background in information technology, based the company on software from Los Angeles-based Laserfiche, an industry leader in ECM that's been around for nearly 20 years.

"We are the only local ECM software provider south of San Antonio," Perez said. "South of Houston, we are the only provider of this particular software."

The software allows businesses, governments and other organizations to manage all their documents electronically, rendering paper forms and file cabinets obsolete while affording features not possible with paper documents -- searchable PDFs, for instance.

Perez describes the product as a "turnkey solution" to paperless document management.

"The federal government uses this," he said. "Cities, states. This is a global software."

RGVPaperless, coordinating with his Laserfiche account manager, handles very aspect for the client, from the initial presentation and demo to workflow mapping, system customization and training backroom IT staff to deal with issues.

RGVPaperless also provides staff, if necessary, to scan paper documents into the client's system -- even document shredding services once the system is completely installed and the client has completed the transition to paperless.

The firm also offers 24-hour support services, which Perez currently outsources. At some point he hopes to be able to justify in-house support staff in order to keep his overhead down, he said.

RGVPaperless trains all users of the software, which is designed to be user friendly, Perez said.

"The software itself is designed to mimic and have the same feel as Windows," he said. "Right out of the box, someone who's never seen it before is able to navigate through it."

The whole point of going paperless, of course, is to save time and money. Part of Perez's pitch involves showing prospective clients exactly how much time and money they'll save by going with Laserfiche.

"It's a reallocation of funds to where you're eventually going to get a return," he said.

RGVPaperless is a one-man shop for now, though Perez projects adding staff by the end of his first year, which means he'll need an office and a physical address. He's working out of his home for now and traveling to meet prospective clients.

Perez held a "soft opening" for the company two weeks ago, inviting friends and family to explain the business and the product. He's done roughly 10 demos so far and already signed up his first client: attorney Anthony Trioani.

Perez, who is already a member of the Brownsville Chamber of Commerce, will present his product at a chamber "Lunch and Learn" on June 20. The topic: "Beginner's Guide: Digital Content Management."

The event is open to chamber members and non-chamber members alike, he said. Anyone interested in a complimentary demo can request one at www.rgvpaperless.com, Perez said.

With the Valley largely a virgin market in terms of business moving to ECM, Perez is basically pioneer -- an enviable position to be in considering the scarcity of competition. And he has no shortage of business contacts around the Valley.

"First I want to just reach out to everyone immediately here in Brownsville, and then I'll venture out," he said. "For the most part, the net to be cast is pretty wide."

sclark@brownsvilleherald.com

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Source: Brownsville Herald (TX)