“Many of these issues are all too familiar to small manufacturers, but they don’t need to impact on-time delivery,” said
Recent research done jointly with
A look at the top five reasons for on-time delivery failure shows a pattern that could be addressed using widely available and affordable technology. By quoting planned delivery dates to customers with 100 percent visibility into the materials (e.g., current and planned stock), schedules (what’s already promised and when) and processes involved (e.g., machine capacity, labor), it’s much more likely that promised delivery times would be accurate and achievable.
Considering that 22 percent of the businesses surveyed said they lost customers last year due to issues other than price increases (and 13 percent don’t know), it’s clear that greater insight into production planning, capacity, order progress, etc. is critical for businesses of this size.
Exact polled more than 250 U.S. small business manufacturers in
Exact Online is a product of Exact, a global company with 30 years of experience in manufacturing and wholesale software. Exact supports 10,000 customers in the U.S.
Exact is your trusted advisor and a leading provider of business solutions for small- to medium-sized (SMB) manufacturing and distribution companies. Since 1984, Exact has been serving SMBs with information technology to launch and grow their businesses. As a global solution provider with more than 1,800 employees worldwide, Exact helps 100,000 local and international companies run their business every day. Exact is headquartered in Delft,
Exact Online offers the advantage of flexible cloud delivery to enable customers to quickly and cost-effectively streamline time-consuming tasks such as quoting, sales and purchasing, CRM, production and inventory management, so business owners can focus on growing their businesses. The platform, available via affordable monthly subscription, integrates seamlessly with QuickBooks.