"The mobile RDC industry has truly reached a tipping point," said
Nearly 250 financial institutions participated in the study, ranging from credit unions and community banks to the largest financial institutions. Key findings on adoption and usage, risk mitigation and policy, losses and perceived value of service include:
• The majority of respondents (63%) either offer mobile RDC, or plan to (33%) within 12 months.• While 95% of FIs who are live with mobile RDC offer it to their retail clients, only 37% offer it to their corporate clients – highlighting a tremendous opportunity for growth.• Of those who currently offer mobile RDC to at least one segment, 62% plan to expand their mobile RDC offering to additional segments such as small businesses and corporations.
• 80% of financial institutions using mobile RDC reported no losses.• 61% of FIs reported that they use a customized approach for setting limits to minimize risk.• With respect to funds availability, 28% of respondents provided same-day or immediate funds, 51% offer next-day and 16% have a two-day policy.
• 90% of FIs who offer this service said benefits outweigh risks.• This data is consistent with
"This survey provides revealing insights about the current state of the industry and the reality of the risks associated with mobile RDC," said
The summary level results of the survey as well as recommendations based on the findings will be discussed during a free one-hour webinar, sponsored by
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