News Column

New E-Savings Account From FCMB

May 16, 2014

Henry Ifeanyi

PROSPECTIVE clients can now open bank accounts from the comfort of their homes thanks to an initiative by a local financial services provider.

Lagos-based First City Monument Bank (FCMB) has introduced the e-saving account that would allow customers to open accounts through any mobile device.

The company said the new account was an online-based savings account, which would enable prospective customers to complete their account opening process with the FCMB without the need to fill out any physical form(s) or visit a branch.

In a statement, the bank explained that the development was aimed at utilizing technology to reduce the time it would take to open an account, while also improving the customer service and customer experience.

"The platform effectively extends the bank's e-business offering by enabling new customers to open accounts. Existing customers already have access to various electronic banking services, including online banking, mobile banking and a range of international cards," FCMB stated.

Although the bank noted its platform was currently offering just one savings product, it said that other types of accounts would soon be made available to give consumers the opportunity to select the right type of account for their banking needs.

The FCMB e-savings account, the bank said, was unique, adding that once information submitted passed the bank's due process checks, customer would be provided with an account number within minutes of completion and submission of the form.

The statement quoted the Head of Retail Banking, FCMB, Olu Akanmu, as saying, the bank was proud to introduce the new online account opening platform to complement its wide range of value-added offerings.

"This new service provides customers with a fast, reliable, less cumbersome and convenient method of commencing a banking relationship through our corporate website and Facebook page."

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Source: AllAfrica