News Column

United Kingdom : Minister launches new Student Finance Wales service in Llandudno Junction

May 16, 2014

Education and Skills Minister Huw Lewis has today launched the new Student Finance Wales service at the Welsh Government offices in Llandudno Junction.

Since 3 April The Student Loans Company (SLC) has delivered student finance arrangements to new students in Wales.

The service run by the SLC is providing students and potential students with an improved customer service, reduced processing times, greater consistency, co ordinated information advice and guidance, an improved on line service for applicants and access to a bilingual service.

The new modernised Student Finance Wales service operating from Llandudno Junction, employs around 130 members of staff, 100 of which are new jobs in the area.

Education Minister Huw Lewis said:

"This launch marks the end of a huge amount of work to modernise the Student Finance Wales service.

"For the first time in Wales, one organisation is providing support for funding in a consistent and efficient way for learners in higher education. This includes providing information, advice, guidance and payment processing.

"This will benefit our learners by providing a consistent end-to-end service. The ultimate benefit is the simplification of the system for students.

"I wish the Student Finance Wales team in Llandudno Junction continued success in providing an excellent service to Welsh learners. I look forward to many more years of working in close partnership with the Student Loans Company in Llandudno Junction. The SFW team play a key role in helping young people attend university, develop higher level skills, and go on to prosper in life.

Mick Laverty, Chief Executive of the Student Loans Company:

"Our colleagues at Student Finance Wales, part of the Student Loans Company, will be assessing and paying loans and grants for new students for the first time this year and will take over the processing of all student applications by 2015/16.

"As an organisation our vision is to be a digital, customer-focused centre of excellence which puts our customer needs at the heart of everything we do and we look forward to bringing this ethos to our new offices in Llandudno Junction.

"We are delighted that the Welsh Government has given us this remit and look forward to working in partnership to provide the best possible service for our Welsh students and stakeholders."

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Source: TendersInfo (India)

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