News Column

Facilities management services involving computer operation

May 15, 2014

Contract award: nds operation of information systems.

Providing all services related to the operation of IT systems contracting authority, including everyday, ongoing, and planned operational activities aimed at ensuring the operability of hardware infrastructure, system environment and application layer of the IT infrastructure.

Business hours will be directed to the following:

- Call center activities (collection, record keeping and information management activities necessary to ensure the operation and service support);

- Operating and maintenance of equipment and system software continuously performed (activities serving to identify non-standard operating conditions of equipment and system software activities providing the required functionality of equipment and system software activities providing the information required safety equipment and system software);

- Operating and maintenance of equipment and system software implemented as appropriate (reconfiguration work of individual systems, rights management and access to systems, backup and archiving activities, the activities carried out by identifying abnormal conditions of use, and system software, the activities carried out by identifying security incidents equipment and operating system software, the activities carried out at the request of the contracting authority contact person);

- Activities related to the development of IT systems (planning and coordination of the deployment of new versions and subsystems, training environments and approaches for deployment, cooperation in deploying new and updated version (update) software applications and control functionality to download new equipment, system software and software applications to service).

Other operational activities of the department (keeping records and reporting aimed at processing the required operational reports and operational status information and services, planning and management of preventive maintenance and repair, operational and safety audits, management of internal processes and cooperation with other ingredients, creating reports within BI based on the requirements of individual sections). Operational activities of the department relating to production, test and development environment of the contracting authority.

The contract also includes service repair, replacement, maintenance and reconfiguration inoperable or malfunctioning hardware and subsequent testing functionality.

Total final value of contract(s): 7 560 000 EUR Excluding VAT

Date of contract award decision: 9.5.2014

(NOTE: Other contractors detail is available in attached document)

Contractor name : TEMPEST A.S.

Contractor address : 31326650

Galvaniho 17/B

821 04 Bratislava


Implementing agency : NÁrodnÁ dialnicnÁ spolocnost, a.s.


MlynskÉ nivy 45

Contact point(s): NÁrodnÁ dialnicnÁ spolocnost, a.s., MlynskÉ nivy 45, 821 09 Bratislava

For the attention of: Ing. KatarÍna Andra cÍkovÁ

821 09 Bratislava-Ru inov


Telephone: +421 258311106

Fax: +421 258311701


Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Electronic a

Country :Slovakia

Email :

For more stories covering the world of technology, please see HispanicBusiness' Tech Channel

Source: TendersInfo (India)

Story Tools Facebook Linkedin Twitter RSS Feed Email Alerts & Newsletters