Segre Recognized for Innovation, Leadership, and Growing Genesys into
The Ernst & Young Entrepreneur of the Year(™) 2014 awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities. These business leaders were selected from more than 100 nominations by a panel of independent judges. Award winners will be announced at a special gala on
“Since 2012 when we successfully completed a buyout of Genesys, we have implemented an aggressive growth strategy which has yielded record revenue and EBIT growth. We also have managed to complete eight acquisitions while building the industry’s largest cloud contact center business,” said
Genesys is the global multi-channel customer experience and contact center solution leader. With over 4,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center, front and back office. Sixty percent of the Fortune 100 are Genesys customers including: AstraZeneca, Procter & Gamble, Marketo, Ticketmaster, and many more.
Since becoming President and CEO at Genesys in 2007, Segre he has led the company to consistent yearly double-digit growth, including record revenues of more than
About EY Entrepreneur Of The Year (™)
EY Entrepreneur Of The Year is the world’s most prestigious business award for entrepreneurs. The unique award makes a difference through the way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global award of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 145 cities in more than 60 countries.
Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 4,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center, front and back office. Genesys helps customers power optimal customer experiences that deliver consistent, seamless and personalized experiences across all touchpoints, channels and interactions.