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MindTouch - Increase Shareholder Value by Investing in Customer Success

May 12, 2014



ENP Newswire - 12 May 2014

Release date- 09052014 - San Diego, CA - There is a real correlation between customer experience and a company's stock price performance.

In a webinar recorded in preparation for the 2014 ICMI Contact Center Expo, MindTouch along with LiveOps and Forrester Research discuss the Future of Customer Service: Emerging Technologies and Multi-Channel Care.

Art Schoeller from Forrester Research discusses in this short excerpt how customer experience leaders and laggards differ in terms of shareholder value and stock price performance. Get the Full Report Here.

About MindTouch

MindTouch, Inc is a provider of cloud based customer success software. MindTouch is transforming how all businesses drive customer success by empowering them to capture and serve knowledge to their customers in new ways and by creating insight from customers' behavior. MindTouch creates shorter sales cycles, increases organic site traffic, and turns new users into experts and brand advocates.

MindTouch is used by millions of people every day. Industry leaders like Intuit, Remington, Hewlett-Packard, Verizon, SAP, Zuora and RSA Security rely on MindTouch to support their customers' success.


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Source: ENP Newswire


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