News Column

Guidewire Software Announces New Live App – MyAgents – for Insurer/Agent Collaboration

April 29, 2014

Regional insurer Utica First selects MyAgents to bring metrics and context to agent discussions

FOSTER CITY, Calif.--(BUSINESS WIRE)-- Guidewire Software® (NYSE: GWRE), a provider of software products to Property/Casualty insurers, today announced the availability of a new Guidewire LiveSM app for insurers going to market through the independent agency channel. Guidewire Live MyAgents™, the seventh Guidewire Live app, provides insurance field marketers and territory managers with metrics, guidance, and support tools they need to work together with their producer channel to drive market share. Additionally, Guidewire announced that regional insurer Utica First Insurance Company has selected the MyAgents app.

MyAgents™ is a web-based app designed for browser and mobile use that dramatically enhances insight into agency performance, gets everyone on the same page, and shifts the focus to proactive steps that can increase sales, retention, and productivity. The application uses internal and third party data sources to turn subjective anecdotal information into objective actionable intelligence. By providing real time data and alerts, MyAgents dramatically shortens and simplifies the preparation time needed for insurer / agency visits, and makes sure all parties are working from the same data, allowing marketing reps to spend more quality time with their agents in productive business discussions.

“At Utica First, we strive to make it easy for our agents to engage with us and to bring value to these long-standing relationships. MyAgents will help our marketing representatives fulfill that mission by making it easier to view a complete picture of agency performance, and stay current through real-time updates and alerts,” said David Jarvis, vice president, Agencies, Utica First.

Jarvis continued, “We were impressed with how simple MyAgents is to use and the fact that it can be taught to our staff in just a couple of days’ time. We are excited to get started right away.”

“We welcome Utica First to the Guidewire and Live communities,” said Eugene Lee, senior director, Guidewire Software. “Optimizing agency interactions and relationships is a key way insurers can drive revenue growth. MyAgents is a readily deployable, mobile agency management solution designed expressly for this purpose.”

Lee concluded, “MyAgents, like other apps on the Guidewire Live platform, provides real-time access to relevant information right when it is needed. We are pleased to extend this access to those in the organization that serve agents.”

About Guidewire Live

Guidewire LiveSM is a cloud-based network that provides insurance professionals access to today’s data today, delivering the context to make smarter decisions and increase customer satisfaction. Live does this by connecting peer insurers, core system data and expert tools through easy to use, instant on apps. Guidewire Live InsideSM is the delivery channel that enables insurers to access Live apps inside InsuranceSuite in their day-to-day workflow; securely, with high availability and performance.

About Utica First Insurance

Utica First Insurance Company, located near Utica, NY, is a regional property and casualty insurance carrier specializing in small contractors, restaurants, retail stores, offices, and homeowners insurance. We operate in New York, Connecticut, Massachusetts, New Jersey, Ohio, Pennsylvania, Maryland, and Virginia. Utica First was named to the 2013 Wards Top 50. The company has also earned an A (Excellent) rating with AM Best. For more information, please visit

About Guidewire Software

Guidewire builds software products that help Property/Casualty insurers replace their legacy core systems and transform their business. Designed to be flexible and scalable, Guidewire products enable insurers to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™ provides the core systems used by insurers as operational systems of record. Additional products provide support for data management, business intelligence, anytime/anywhere access, and guidance and monitoring. More than 150 Property/Casualty insurers around the world have selected Guidewire. For more information, please visit Follow us on twitter: @Guidewire_PandC.

NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Guidewire PartnerConnect, Guidewire SolutionConnect, Guidewire Live, Live Inside, Before & After, Claim Canvas, MyAgents, Viewpoint, Deliver Insurance Your Way, and the Guidewire logo are trademarks, service marks, or registered trademarks of Guidewire Software, Inc. in the United States and/or other countries.

Guidewire Software, Inc.

Diana Stott, +1 650-356-4941

Director, Communications

Source: Guidewire Software, Inc.

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