Firms often fail when they are at the peak of success, noted Tellis. "Success leads to complacency, arrogance and lack of change. Market leaders often think that the future is secure and assume a false sense of security and assurance against risk." He calls this phenomenon the 'incumbent's curse.'
Market leading firms often shun risky innovations because of their high failure rate, while entrepreneurs embrace them because they have little to lose, explained Tellis. A focus on the future will enhance a firm's ability to embrace risk, he continued, and the best system to help individuals embrace risk is "asymmetric incentives" for enterprise. Such a system provides strong rewards for successful innovation but weak penalties for failure.
Other risk management and insurance insights in the latest issue of Resilience include:
1. An exchange of big ideas. With private healthcare exchanges cropping up all over the U.S., interest is high among employers looking to curtail costs, transfer risk and give employees more control and flexibility. The private exchange model will prove particularly appealing for employers with high concentrations of seasonal workforces and those in the retail and hospitality sectors, according to
James Blaney, CEO of Willis's Human Capital practice.
2. Big data = big risks? Companies need to ask tough questions about what data they collect, as governments around the world develop legislation designed to protect consumers' rights and privacy. The global legislative picture is complex and inconsistent, increasing the risk profile dramatically for those with a multinational footprint. "There is a growing sense around the world that something must be done, following recent scandals and growing media scrutiny of companies' data management," warned
Karl Pedersen, Senior Vice-President for Willis's Cyber and Errors & Omissions (E&O) team.
3. Captives in
Asiaare taking off. "As Asian companies expand, acquire more assets overseas and become increasingly sophisticated, they are looking for alternative ways to manage their risks," according to Paul Owens, CEO of Willis's Global Captive Management practice. "We therefore anticipate Asia'sshare of worldwide captives to grow over the next five to ten years."
4. Brazil's moment. As the eyes of the world turn to Brazil in anticipation of this year's
World Cup, more fundamental questions are being asked about its economic, political and social future. But despite recent economic slowdown and street protests, the long-term future remains bright. "Brazil's strong domestic market, fast-growing middle class, natural resources, strong industrial sector and need for long-term infrastructure investment mean that the country continues to present an opportunity," says Jose Otavio, Chief Executive of Willis Brazil.