A new industry study has revealed that IT managers predict the influx of smartphones into business will eventually leave the traditional desktop phone obsolete.
In a new survey by Timico, the business internet, hosting and communications service provider, 84 per cent of those surveyed anticipated that the rise of smart and soft phones would eventually leave desktop units surplus to requirements.
One of the main reasons behind the forecast was the steady stream of businesses turning to free platforms such as
"The research seems to compound the fact that devices which were primarily meant for social activity are now revolutionising the way we conduct business. In an age where streamlining and efficiency is key, businesses now expect their applications to be multi-purpose, so simply making and receiving calls just isn't enough."
More and more businesses are now steadily moving over from traditional IDSN lines to internet-based models, such as SIP and VoIP. As well as offering greater resilience, flexibility and cost savings - these models are already incorporating the use of business smartphones, by rerouting personal extension numbers directly to mobile devices, for example.
Charlie concluded: "With Gartner revealing that smartphone sales accounted for 55% of overall mobile phone sales in the third quarter of 2013, it would be foolish for businesses not to prepare for a time when desktop phones will seem archaic."
For more information about Timico and its SIP and VoIP offerings, please visit: www.timico.co.uk
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