By the end of the year,
Dial-a-Ride vehicles have had technology intended to aid drivers with a variety of tasks similar to the computer systems in police cars installed since about 2006.
Now, however, those systems will be replaced by newer versions of the systems that are easier to maintain.
Some of the fixed-route buses will have similar systems installed.
Riders can hope to see a phone system initiated that will allow nearby buses to be located by GPS by making a phone call to an automated system.
"Certainly helps the customers but also helps us at this end because it frees up our system," Altenweg said.
New "plan a trip" technology also was announced.
That online system will provide riders with a way to enter a "Point A" and "Point B," information with which a transfer plan will be generated.
A confirmation call system will call Dial-a-Ride customers a day before their scheduled ride to remind them.
"And then about an hour before their ride it will call them and remind them that the bus is (on its way) and they can at any time press (a number) and cancel that trip to save us on no-shows, which can be pretty expensive," Altenweg said.
Passweb is a system in which customers can schedule Dial-a-Ride through our website.
"We are going to go into that really, really slow because it's really intricate," he said.
He said they'd introduce it first with the human services that the organization partners with such as
The above-mentioned changes are a part of a plan approved at the
In the future, Altenweg said the board will be presented with options for additional technology upgrades.
Annunciators could be added to buses that would make automated announcements based on GPS location to inform riders when buses are nearing a certain stop.
He said it can be difficult for drivers to make an announcement if they are trying to navigate traffic or weather conditions.
Bus stops could be fitted with a system that would alert riders waiting there about delays or what bus is arriving next.
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