Booz Allen’s strategic consulting approach to addressing reform takes an optimistic view, allowing leaders to think of reform as an opportunity to achieve mission success. It’s a chance to reimagine strategy, retool the mission, spark innovation, and deliver results. Booz Allen’s approach to addressing business and organizational reform consists of important steps and considerations:
Ask the hard questions early and often: Despite best
intentions, the lifecycle of complex, governmental reforms do not
follow a straight path – consider, for instance, the Affordable
Care Act. Once a reform or executive order is in place, leaders
must ask the hard questions early and often in order to help their
organizations remain flexible under an environment that will
change. Understanding what matters upfront will provide a clear
and accurate picture of the end goals required to be successful.
Recognize the call to action: A call to action serves as
the catalyst for reform and typically stems from a variety of
factors and triggers. Missing the call to action can have
unintended consequences, including citizen harm and decreased
organizational credibility. Recognizing and understanding the call
to action early will help identify the best approach to reform.
Treat reform as an opportunity: Reform presents challenges
to organizations but it is also an opportunity to rethink the
strategy and reimagine the model. It allows an organization to
take a step back and reflect, and when done strategically an
organization is often better off than when they started.
Focus and manage your resources wisely: This environment of
reform is accompanied by an era of decreasing and limited budgets,
and it is more important than ever to spend budgets wisely and
efficiently. Reform initiatives sometimes come with budgets but
often times funds must be found, either way reform is necessary so
it is important to be efficient by running budget scenarios to
fully understand the impact of decisions.
Monitor and measure successes: Technology and innovation
mean a 24/7 news cycle that demands rapid response. Your progress
will be monitored and measured by a variety of stakeholders
ranging from citizens to
“Reform when successfully carried out, should simplify and improve lives,” said Booz Allen Vice President
Over the last 100 years, leaders from across Booz Allen have helped clients rethink large-scale and complex problems, develop entirely new strategies, solutions, and products aimed at mission and business success to maximize investments in the people, processes, and technology that contribute to client missions. Booz Allen believes that the best way to overcome difficult problems is through innovation, and reform can be the change agent for agencies looking to reinvent and rediscover their potential.
More information about the Booz Allen’s Reform Service can be found here.