By utilising the expertise and experience of SysProve Technologies, a business process and strategic IT consultancy company based in
The model, enables BFC's retail operations department to pro-actively plan required resources to provide efficient customer services at each branch.
"BFC is continually seeking ways to improve and maintain our customer service offering to ensure that we serve our customers in an efficient and timely manner," BFC retail sales head
"The detailed model created in partnership with SysProve Technologies has enabled us to further enhance our existing processes and attain a higher level of customer service.''
SysProve Technologies chief executive
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