-- A personal assistant that has access to an army of specialist virtual
assistants with the knowledge for every occasion
-- The ability to seamlessly access this eco-system of virtual assistants
using intelligent routing based on implicit and explicit personalization
-- Enablement of true artificial intelligence as personal assistants learn
-- Non-technical, device independent development platform to enable easy
creation of domain specific virtual assistants
-- Teneo Network of Knowledge creates an eco-system of virtual assistants seamlessly accessed
Personal assistants are already changing the way users interact with their mobiles and will become an essential part of user interaction as wearable technology takes off, but ask them to do something such as book a flight and all a user gets is a list of sponsored links, airlines and aggregators. The Teneo Network of Knowledge will transform this by enabling personal assistants to offer users the choice of talking directly with a virtual assistant that has the knowledge to answer their specific query, such as one from an airline or travel agent. In addition, sophisticated real-time analytics within the Teneo platform, allows the personal assistant to learn a user's preference, such as airline, seat choice etc in a closed-loop feed and incorporate this information automatically into the process.
Intelligent routing developed by Artificial Solutions enables not just different methods of dealing with the handover process including the ability for the personal assistant to deliver it themselves, but also the order in which knowledge resources are prioritized. In addition, because assistants on the Teneo Network of Knowledge are able to remember the context of the conversation there is no need for the question to be repeated, the new virtual assistant will just continue the conversation and seamlessly transfer the user back when their portion of the conversation is complete.
The Teneo Network of Knowledge is built around the Teneo platform that allows non-computational linguists to build highly sophisticated NLI apps in multiple languages, running across different OS, devices and channels. This opens up the world of the natural language apps to the developer community and allows brands and organizations to provide content directly to a user via their own virtual assistant.
"Virtual assistants are starting to change the way consumers interact with their mobile devices making it easy to set reminders, send messages and access information, but they lack the vast amount of knowledge required to be an essential part of users' lives," says
The Teneo Network of Knowledge can be seen running on
About Artificial Solutions
Artificial Solutions is the leading specialist in Natural Language Interaction (NLI). The company's patented technology enables people to hold two-way meaningful conversations with applications and services running on computers, mobile technology and other electronic devices in a humanlike, intelligent manner.
Delivered through its Teneo platform that allows non-technical, non-computational linguists to build highly sophisticated, speech-enabled, natural language user interfaces and applications, Artificial Solutions' technology is typically deployed by Connected Consumer Device (CCD) manufacturers and app developers, and by enterprise-clients seeking to improve their customer experience. Operating system and device independent, Teneo is available in 21 languages and includes powerful analytics that deliver valuable insight into customers' needs and behavior.
With development centers in
Marylebone Media Relations, firstname.lastname@example.org, +44-7968-626838
Web site: http://www.artificial-solutions.com/
-- A personal assistant that has access to an army of specialist virtual assistants with the knowledge for every occasion -- The ability to seamlessly access this eco-system of virtual assistants using intelligent routing based on implicit and explicit personalization -- Enablement of true artificial intelligence as personal assistants learn from experience -- Non-technical, device independent development platform to enable easy creation of domain specific virtual assistants