ENP Newswire - 21 February 2014
Release date- 20022014 - Internet Banking SERVICE 24 is an important sales channel.
Last year, clients Czech Savings Bank arranged through SERVIS 24 more than 62,000 products, including loans for CZK 1.1 billion, representing a 64% year over year
Through direct banking CS, ie without visiting a branch clients in 2013 arranged a total of 320,000 products
Internet banking not only sells, but also improves its services - extends the time for processing transactions from 20:00 h to 23:00 h, offers a virtual banker, enables to unblock access directly in IB
SERVIS 24 has over 1.57 million customers, over the last year it paid more than 65 million payments in the amount of CZK 510 billion
Czechs occupy 44% of the lead in the use of internet banking to manage their finances, followed by 32% of Slovaks and Austrians (barometer savings Erste Group 2013)
Internet banking is an important sales channel. Last year, clients Czech Savings Bank arranged through SERVIS 24 more than 62,000 products, through direct banking, ie without visiting a branch, even 320,000 products. The greatest interest among clients was the overdraft. For loans, overdrafts and credit cards can increase the limits directly in Internet banking SERVICE 24th The significant increase in the Bank recorded also in consumer lending. Over 24 SERVICE granted during 2013, loans totaling in excess of CZK 1.1 billion, representing a 64% year over year.
'The number of visits clients in online banking has increased to 10 million per month, and so by a wide margin the most used method of communication with the bank. In sales, there are two trends. First, a growing number of clients who solves everything online without visiting a branch. On the other hand, increasing the number of clients such as Web or Internet banking product on request and at the moment of its approval by embarking on a branch, which was still about product settings and sign a contract, 'said David Lorenc, Head of Direct Banking Czech Savings Bank.
Internet banking Czech Savings Bank notes the success of not only selling products and services, offering clients still new enhancements. SERVIS 24 Internetbanking passed last year, a significant development. For example, the Bank launched the automatic display of products, and gave way suddenly nearly a million customers their products directly to Internet banking SERVICE 24 In January 2014 also extended the time for processing business transactions from 20h to 23h. Clients can until eleven o'clock in the evening to enter transactions that will be processed on the same day. It also offers the Virtual banker or the ability to unblock access directly in IB. SERVIS 24 currently has over 1.57 million customers who use it last year paid more than 65 million payments in the amount of CZK 510 billion.
The study barometer of savings, which he commissioned Erste Group in September 2013 shows that almost every other client banks in the Czech Republic are using at least weekly Internet Banking Service. With its 44% Czechs occupy a leading position in the use IB services to manage their finances in Central and Eastern Europe. After the Czechs and Slovaks, followed by Austrians (32%).
For more information please contact the Press Centre Financial Group Czech Savings Bank:
E-mail: firstname.lastname@example.org Tereza Fortova