News Column

Banking IT fault hits Nationwide card payments system

February 22, 2014

Hilary Osborne



Nationwide building society has become the latest financial services company to be hit by IT problems, with customers reporting yesterday that they were unable to make payments or use online banking services.

The building society, which on Thursday reported that it had seen a surge in new current account customers in 2013, confirmed the problems with card payments, but said it was unaware of any issues with its internet services.

The society's Twitter feed @AskNationwide received reports of problems with card payments and online bank transfers throughout the day.

At around 5pm the Nationwide said on Twitter the problems had been resolved. Hilary Osborne



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Source: Guardian (UK)


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