Survey reveals main challenges of data complexity and lack of
resources and skill setsMore than half of all healthcare organizations have yet to
implement a BI system. Fifty-eight percent of those surveyed
indicated that their organization has not implemented a BI system.
This number is includes the 36 percent that simply do not have a BI
system, 15 percent that do not have such a system but plan to
implement one in the next 12-24 months and 7 percent that have a BI
system but have yet to implement it. Forty-two percent of respondents
have implemented and are currently using a BI system.
Finance, operations and clinical care top areas for planned use. Nearly
three-quarters of respondents indicated they expected a BI system to
be widely used in finance (76 percent), operations (75 percent) and
clinical care (71 percent). Interestingly, about half (53 percent),
expected it to be widely used for compliance.
HANOVER, Md.--(BUSINESS WIRE)--
TEKsystems®, a leading provider of IT
staffing solutions, IT talent management expertise and IT services,
today released the results of a survey that explored the current state
of business intelligence (BI) system deployments among healthcare
organizations. The research, released in advance of HIMSS14,
explores many of the concepts serving as central themes to the annual
event, including clinical analytics and BI, as well as data
interoperability. Despite the acknowledged benefits that healthcare
organizations would realize, the study finds that the vast majority have
yet to implement a BI system.
The survey, conducted on behalf of TEKsystems’ Healthcare Services
division, represents views of more than 250 healthcare professionals,
including senior-level health IT executives and medical staff such as
CIOs, directors of information systems and clinical informatics,
physicians, and chief nursing officers. Respondents represent a wide
cross section of healthcare organizations including hospitals, medical
clinics, ambulatory care centers and integrated delivery systems. Full
results of the survey and an executive summary are available from
TEKsystems’ online research library.
Key highlights from the survey include:
Business Intelligence System Implementation Lags
Data Complexity and Lack of Skills Cited as Top Challenges
More than one-third report that data complexity poses the greatest
challenge. Thirty-four percent indicated that data complexity was
the top obstacle to reaching their goal of implementing a BI system.
Within the data complexity category, respondents identified the most
painful aspects aslack of a standardized data structure (34
percent), analysis requirements (24 percent), and disparate systems
and lack of interoperability (23 percent).
Nearly as many cite lack of resources and skills as top obstacle.
Thirty-two percent of respondents believe that the biggest threat to
implementation is a lack of skills and resources. Of this group, the
reasons most mentioned for this deficiency include lack of internal
and external resources and experts (45 percent), commitment of
resources to other technology programs (25 percent) and lack of
strategic workforce planning expertise (12 percent).
Data Completeness and Availability Top Goal for Business Intelligence
Need for data top goal by far. Forty-eight percent of
respondents cite improvement of data availability and completeness as
one of the top three goals for their BI system implementation.
Other top goals include patient care and payment processes.
Other top cited goals include better connection of patient treatments
to medical outcomes (37 percent), optimization of reimbursements (34
percent) and meeting pay-for-performance standards (32 percent).
Data IT Expertise Will Present Greatest Hiring Challenge
Data architects and analysts most difficult to find. Eighty-six
percent of respondents believe that data architects will be the most
difficult role to fill when looking for BI implementation skill sets.
Other skill sets that will be difficult to secure include those of
data analysts (84 percent), business analysts (81 percent) and
software developers (80 percent).
Organizations are taking a multipronged approach to addressing
staffing challenges. Tactics include consultation with outside
vendors (43 percent), using the software vendor’s consulting services
(36 percent), hiring permanent staff to support the implementation (35
percent) and hiring contingent labor to support implementation (30
“Though there’s consensus among healthcare organizations on the benefits
to be derived from BI systems, the reality is that there is a long road
ahead for implementation,” says TEKsystems Vice President of Healthcare
Services Allen Kriete. “For those without an implementation plan already
in place, it will be critical that they identify the necessary skill
sets and secure the necessary talent in order to ensure a smooth
deployment that is custom-fit for their organization’s unique needs.”
The Healthcare Information and Management Systems Society (HIMSS) is a
global, cause-based, not-for-profit organization focused on better
health through information technology (IT). TEKsystems will be
exhibiting (Hall A, booth #729) at HIMSS14 taking place February 23-27,
2014 in Orlando, Fla.
TEKsystems’ Allen Kriete is available for additional commentary. For
more information about the survey or to schedule an interview, please
contact Rick McLaughlin (TEKsystems@daviesmurphy.com).
People are at the heart of every successful business initiative. At
TEKsystems, we understand people. Every year we deploy over 80,000 IT
professionals at 6,000 client sites across North America, Europe and
Asia. Our deep insights into IT human capital management enable us to
help our clients achieve their business goals - while optimizing their
IT workforce strategies. We provide IT staffing solutions, IT talent
management expertise and IT services to help our clients plan, build and
run their critical business initiatives. Through our range of
quality-focused delivery models, we meet our clients where they are, and
take them where they want to go, the way they want to get there.
TEKsystems. Our people make IT possible.
Brendan Foerster, 410-540-7063