News Column

2013 Annual Best in KLAS Report Ranks PointClickCare #1 in Long Term Care

February 18, 2014

Healthcare Community chooses PointClickCare as Category Leader

MISSISSAUGA, Ontario--(BUSINESS WIRE)-- PointClickCare, the leading provider of cloud-based software for the senior care industry, was recognized by KLAS Research today as the definitive Category Leader in Long Term Care for 2013. KLAS Research, a trusted voice on reporting for the healthcare industry, recently released its 2013 Best in KLAS: Software and Services report. The KLAS research report tallies the performance ratings judged by healthcare professionals of over 750 products and services from more than 200 vendors. After a comprehensive 12-month survey and audit period, PointClickCare had the highest overall score in the Long Term Care category resulting in the top spot as Category Leader.

"PointClickCare is honored to receive this prestigious award from KLAS," said Mike Wessinger, President and CEO of PointClickCare. "Since we first introduced our platform 14 years ago, we have never compromised on our commitment to our clients. Our mission is to always do the right thing for our customers and we are pleased that this recognition from KLAS and our valued customers validates that impact."

The KLAS methodology measured responses based on the following:

• Contracting experience • Product works as promoted • Money’s worth • Avoids nickel and diming • Quality of implementation • Implementation on time • Quality of training • Overall product quality • Delivery of new technology • Ease of use • Product response time • Supports integration goals • Product has needed functionality   • Quality of phone/web support • Proactive service • Vendor executive involvement • Lives up to expectations • Keeps promises • Part of long term plans • Overall communication • Recommend to peer/friend • Overall satisfaction • Forecasted overall satisfaction • Would you buy again • Ranked client’s best vendor

To learn more about how PointClickCare can help your organization, visit or call toll-free at 1-800-277-5889.

About PointClickCare

PointClickCare helps healthcare providers meet the global challenges of senior care by enabling them to achieve the business results that matter – enriching the lives of their residents, improving financial and operational health, and mitigating risk. PointClickCare’s cloud-based software platform takes a person-centric approach to managing senior care, connecting healthcare providers across the senior care continuum and provides easy to use, regulatory compliant solutions for improved resident outcomes, enhanced financial performance, and staff optimization. Over 9,000 long term and post-acute care providers use PointClickCare today, making it the North American market leader and Electronic Health Record platform of choice for the senior care industry. For more information on PointClickCare’s ONC certified software solutions, please visit

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at


Ryan McMenamie, 905-858-8885 ext. 133

Senior Communications Manager

Source: PointClickCare

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