Fiserv, Inc., a global provider of financial services technology solutions, announced that Washington Federal has selected the DNA account processing platform and a host of complementary Fiserv solutions to better serve its nearly 600,000 customers.
According to a release, the $14.4 billion asset bank will use the integrated Fiserv solutions to drive growth through increased efficiency and an enhanced customer experience.
Fiserv noted that Washington Federal required an enterprise platform to meet its aggressive growth plans. The integrated Fiserv solution will scale with Washington Federal's growth and support the institution in driving value across its 235 branches located in eight western states.
"Our partnership with Fiserv is a transformational, long-term investment in the way we deliver value to our customers and stockholders," said Roy Whitehead, Chairman, President and CEO of Washington Federal. "The unified design of DNA and its flexible, service-oriented architecture will help us roll out new products quickly and easily. Backed by the expertise of Fiserv, we will have an innovative technology platform to enable growth now and in the future."
Further, Washington Federal selected DNA for its open architecture and person-centric design - factors that will allow the bank to integrate complementary solutions while maintaining a 360- degree view of its retail and commercial relationships. Real-time 24/ 7 processing and integrated digital banking and payments solutions like Corillian Online, Mobiliti, CheckFree RXP bill payment and Popmoney personal payment will enable the bank to deliver a banking experience via browser, smartphone and tablet. Washington Federal will use DNA along with Weiland Account Analysis and dedicated business online banking and bill payment services to attract commercial clients, while the Accel debit payments network and solutions for ATM processing will enhance the speed, security and convenience of the bank's electronic and card-based transactions.
"Washington Federal understands that mobility, immediacy and ease are key to delivering banking and financial services that meet the needs of its customers, and we are honored to deliver the technology that will make their vision for creating additional value for customers possible," said Jeffery Yabuki, President and Chief Executive Officer of Fiserv. "We are partnering with Washington Federal to deliver a winning and differentiated financial services experience for its retail, business and commercial customers at the intersection of enabling technology and superior relationships."
Additionally, Washington Federal will implement TransferNow for account-to-account transfers, Prologue for financial accounting, tMagic for DNA integrated teller capture and solutions for financial crime and risk management. Fiserv will also help the bank implement PEP+ for ACH payment processing and WireXchange for wire exchanges. With DNA, Washington Federal has the ability to add new functionality through integrated core extensions available through the DNAappstore - the first collaborative online marketplace for custom core applications.
Washington Federal, Inc. is the parent company of Washington Federal, a national bank that operates 235 offices in Washington, Oregon, Idaho, Utah, Nevada, Arizona, Texas and New Mexico.
Fiserv, Inc. is a technology provider serving the financial services industry.
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