M-Pesa which is a mobile money transfer and micro-financing service developed by
According to the mobile operator, its rivals also have ample opportunity to develop their mobile cash transfer agency network.
"By growing our agency network we have demonstrated that there is ample opportunity for our rivals to recruit and invest in their own agents so as to demonstrate their commitment to creating job opportunities for young Kenyans,"
It went on to add that it would not allow the use of its M-Pesa agency by rival companies since Safari had invested billions of shillings into its development and still keeps investing
Airtel has however reacted to this by appealing to the competition regulatory body,
This battle between the rival companies over the use of M-Pesa agents will not be the first since Airtel had previously called out
The dispute resulted in a settlement offer even though Airtel insisted that CAK force its rival to stop restricting access to M-Pesa.
Also, the giant telecom's refusal to grant access to its M-Pesa agents does not encourage inter-operations between the mobile money operators
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