News Column

UPDATE Barclays extends emergency support to customers affected by severe flooding

February 13, 2014



ENP Newswire - 13 February 2014

Release date- 12022014 - Barclays is offering emergency support measures to help business and personal customers affected by the flooding.

Ashok Vaswani, Chief Executive of Barclays Retail and Business Banking said:

'I am determined that we do everything we can to support people who have been affected by the floods which is why we are making up to GBP250 million of financial support available.

'With people up and down the country facing real difficulties and stress, we can help ease the pressure with emergency overdraft facilities, loan repayment holidays and capital repayment holidays for our personal and business customers.'

Barclays Business customers:

Barclays Business Managers are proactively contacting customers to assess any damage or disruption caused to their businesses and offering solutions that will ease the burden on cash flow.

Barclays can, depending upon the individual circumstances of the business, offer to provide overdraft increases and capital repayment holidays of up to six months on customers' existing loans. This will allow businesses time to recover from the immediate impact of the damage caused by the flooding, or to bridge the gap until insurance claims are settled.

Barclays Business customers can call 0845 605 2345 to discuss their circumstances.

Barclays Personal customers:

Our representatives have already been deployed to provide assistance to those impacted by flooding and we continue to move resource into the worst hit areas to ensure customers get a timely visit.

Barclays Personal customers with an overdraft can ask for a temporary increase to help with emergency bills. Customers without an overdraft can also apply for an emergency overdraft.

Barclays mortgage holders should contact us to discuss their individual circumstances at the earliest possible time so that we may offer the appropriate solution to their needs.

We can help Barclays Home Insurance customers affected by the floods who can no longer live in their home to find temporary accommodation, and arrange for emergency payments to replace essential items where appropriate.

Barclays Home Insurance customers can call 0800 027 9844 to make a claim.

Barclays Personal customers can call 0845 7555 555 to discuss their circumstances.

Barclays Agriculture customers:

Barclays Agricultural Managers will work closely with farmers impacted by the adverse conditions to understand their individual circumstances.

Barclays Agriculture can offer, depending upon these individual circumstances, Capital Repayment Holidays of up to 12 months on mortgages and loans, in order to ease cash flow problems over the coming months.

We can offer to extend or increase existing overdrafts, increasing working capital available to help cover increased costs caused by the adverse weather conditions such as additional concentrate feeds or emergency forage purchases.

We would encourage UK farmers that are experiencing difficulty from the adverse weather conditions to contact their own Agricultural Manager directly.

About Barclays

Barclays is a major global financial services provider engaged in personal banking, credit cards, corporate and investment banking and wealth and investment management with an extensive international presence in Europe, the Americas, Africa and Asia. Barclays' purpose is to help people achieve their ambitions - in the right way.

With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs approximately 140,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide.

For further information about Barclays, please visit our website www.barclays.com.


For more stories on investments and markets, please see HispanicBusiness' Finance Channel



Source: ENP Newswire


Story Tools