So when the Bank of
And he also felt instant dismay.
"I told her I can't be without my card," Russell said of the phone conversation he had with a
Russell was relieved to find out the bank could issue him a new card immediately.
Russell's dilemma dates back to purchases he made at Harbor Freight Tools on
Harbor Freight issued an online statement
"Over the summer, Harbor Freight Tools' payment processing system was illegally attacked by cyber-criminals. The attack was similar to attacks reported by other national retailers," said Harbor Freight CEO
"In response, we immediately engaged a leading cyber-security company to investigate and notices were posted in every store and on our website. We blocked the attack and adopted enhanced security measures to make our systems more secure than ever," Smidt said.
The entire message can be read at http://www.harborfreight.com/protectingcustomers.
Experts view these rash of attacks as "likely to be the leading edge of a wave of serious cybercrime" due to hackers honing their skills in breaching the nation's outdated payment systems.
The oft-used defense of installing antivirus software and monitoring accounts for unusual activity now provides little resistance against
According to an unnamed
Problems related to the Harbor Freight breach have not yet surfaced in
"We have not heard about it," said
Bolton recommended that people who made Harbor Freight purchases
"We're all victims of this problem in some way or another," Morrill said.
However, he knew of no fraudulent charges so far in relation to Harbor Freight's breach. And Morrill attributes that to credit card companies watching their customers' spending habits closely to register anything unusual.
"They're pretty good at it, thank goodness," Morrill said.
However, these defenses may already be inadequate.
The Bank of
Chief Deposit Officer
"We are very fortunate," Roper said, noting they received a short list in July of compromised cards that were considered to be high risk, and then another short lower-risk list more recently.
Risk refers to how many layers of information cyber attackers managed to infiltrate. Customer names, card numbers, expiration dates and security codes are stored in separate layers, Roper said, and if the criminal manages to get all the way to the security code, "that's very serious."
"We reissue cards when it gets to the expiration date layer," Roper said.
So far, no Bank of
According to Harbor Freight's
"For less than 1 percent of these transactions, the attacker may have found data that also included the cardholder's name," the Harbor Freight statement said.
Roper is urging Bank of
"The best thing you can do is be vigilant as far as watching your own cards, accounts and money," Roper said.
With cybercrime on the rise, high-tech security advances are also needed to keep pace with increased risk, Roper added.
"One that we're looking at to roll out later this year is an app you can install on your smart phone to turn your debit card on and off," Roper said, which would give customers added control in how and when their funds get spent.
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