Contract award: IT services: consulting, software development, Internet and support Subject of Procurement: IT operations, support the SMIS system, as well as the transfer of property rights to the SMIS system. Nomenclature (according to Common procurement vocabulary / CPV): Main object - 72000000-5 (IT services: consulting, software development, Internet and support , categories of services: 7; additional item (s) - 48000000-8 Software package and information systems ). For the purpose of the grant is to ensure - The smooth operation of the system in cases which require development-level intervention; - Satisfying user needs (individual reports, statistical reports, ad hoc adatimportok) to the use of application specific - - internal resources is not feasible; - Technical mid-year changes in the player~s activity measurement systems; - The consultation opportunities for improvements, changes or in connection with other related systems. Due to the complexity and specialized metrology systems SMIS related dependency relations of all means necessary to achieve an ongoing support system, which provides support for the operating system, mimic technical changes during the year. The application must provide the following support services: 1 On-site operational support needs reported details of the discussion, a common categorization applications, hands-on help users and administrators. 2 Ad hoc data import, import files error correction, data consolidation. 3 Integration consultation, integration testing, debugging, solution to (a consultation) assistance related systems. 4 Monthly application to draw the attention of the ordinary functioning of the application, to explore the future bottlenecks, resources, prepare a proposal for the application of plant essential amendments to the framework of security monitoring. 5 Support should be provided to diagnose, update the system components necessary because of the failure to migrate, if necessary, to restore the saved data. 6 Up on newer versions of the software tools used in the system and thus propose the necessary functionality to software upgrades, taking into account the information security aspects. If necessary, provide on-site support to carry out its version changes. 7 If the bug fixes in the user interface or feature changes significantly, you must provide user training related to these changes. 8 Kept up to date for using the application and operation manuals, system specifications, installation and operation documentation. Property rights to the SMIS system of authority intends to acquire three phases: - On CD / DVD media containing the source code Contracting Authority depositing; - CD / DVD media transfer system containing the source code as well as updated information in the context of the production of the AA system executable code; Contractor name : VISOFT KFT.
Contractor address : DarÓczi Út 33. 1113 Budapest
Agency : Nemzeti MÉdia- És HÍrkÖzlÉsi HatÓsÁg AK05653 Ostrom utca 23 25. Contact point(s): BeszerzÉsi, ÜzemeltetÉsi És VagyonkezelÉsi FoosztÁly 1015 Budapest HUNGARY Telephone: +36 14680628 Fax: +36 14577200 E-mail: email@example.com Internet address(es): General address of the contracting authority: www.nmhh.hu