News Column

Navarro Picks up Win in TIP Challenge

January 7, 2014
Navarro picked up a win in UnitedHealthcare TIP challenge (Navarro Discount Pharmacy)

Navarro Discount Pharmacy picked up a win in the 2013 UnitedHealthcare Medication Adherence Targeted Intervention Program Challenge in the small retail pharmacy chain and independent community pharmacy category, the company announced on Tuesday.

Navarro, which came in at No. 26 on the 2013 HispanicBusiness 500 index, was recognized for its ability to address gaps in medication adherence among a subgroup of UnitedHealthcare Medicare Advantage-Part D plan members, according to a news release. The company is the largest Hispanic-owned drugstore chain in the U.S.

"Lack of medication adherence has serious health implications and is the No. 1 reason why people become hospitalized," Juan Ortiz, Navarro's CEO, said in the release. "People taking medications, especially seniors, face many challenges such as consistent timing, interactions with food or other medicines taken and not understanding the need to take their medicine as prescribed."

Navarro makes it easier for its customers to adhere to prescription regimens and keep track of their medications, he added.

Related: 2013 HispanicBusiness 500 index

UnitedHealthcare created the challenge to recognize its network pharmacies that have been most successful at helping its Medicare Advantage-Part D plan members take their prescription medications appropriately, according to the release.

The company donated $10,000 to the NACDS Foundation on behalf of each of the 10 winning pharmacies, five in the large retail pharmacy chain category and five in the small retail pharmacy chain and independent community pharmacy category.

The pharmacies in each challenge category were ranked based on their ability to successfully address gaps in customers' medication adherence.

"I'm proud of the work that our clinical team performed to help support our patients in their medication therapy," Carla Wertman, director of pharmacy operations for Navarro, said in the release.

Headquartered in Miami, Navarro Discount Pharmacy was founded in 1940 and opened its first store in the U.S. in 1961. It now has 33 community pharmacies catering to Hispanic and ethnic markets. For more information, visit Navarro's website.


Pictured, left to right: Kathleen Jaeger, president, NACDS Foundation; Laura Crandon, vice president, UnitedHealth Group Alliances; Juan Ortiz, CEO, Navarro Discount Pharmacy; Kirk Pumphrey, vice president, Medicare Part D Product, UnitedHealthcare Medicare & Retirement; Steven C. Anderson, IOM, CAE, chairman, NACDS Foundation, board of directors/president and CEO, National Association of Chain Drug Stores.

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