News Column

Reports Outline Information Technology Study Results from University of Tampere

February 4, 2014



By a News Reporter-Staff News Editor at Information Technology Newsweekly -- Data detailed on Information Technology have been presented. According to news reporting originating in Tampere, Finland, by VerticalNews journalists, research stated, "The purpose of this paper is to study information types in the context of simple, semi-complex and complex tasks in city administration. Task complexity has proved an important aspect of information seeking practices."

The news reporters obtained a quote from the research from the University of Tampere, "Employees of a city administration completed questionnaires when initiating and finishing their work tasks. Questions concerned task complexity, information use, task performer's role and a priori determinability of the task, for instance. Analysis. The data comprised of fifty-nine tasks performed by six participants. The tasks were divided in categories based on their perceived complexity. Thereafter, information types expected at the beginning of the tasks and materialised at the end were statistically analysed within and between complexity categories. The study found that task complexity affects information use significantly. Our results partly corroborate earlier findings by Bystrom in partly the same organizational setting. Her findings concerned only materialised use, whereas we analysed expected use and differences between these two, as well. The more complex the task, the less facts and the more information aggregates are used. The use of known-items was independent of task complexity."

According to the news reporters, the research concluded: "Overall, external information is used little but more in complex than in simple tasks."

For more information on this research see: Task complexity affects information use: a questionnaire study in city administration. Information Research-An International Electronic Journal, 2013;18(4):23-40. Information Research-An International Electronic Journal can be contacted at: Univ Sheffield Dept Information Studies, Univ Sheffield, Western Bank, Sheffield S10 2TN, S Yorks, England.

Our news correspondents report that additional information may be obtained by contacting M. Saastamoinen, University of Tampere, Sch Informat Sci, FIN-33101 Tampere, Finland. Additional authors for this research include S. Kumpulainen, P. Vakkari and K. Jarvelin.

Keywords for this news article include: Europe, Tampere, Finland, Information Technology

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Source: Information Technology Newsweekly


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