Perficient, winner of IBM’s Digital Experience Award, to showcase
expertise in delivering next-generation exceptional digital experiences
utilizing IBM technology at IBM Connect 2014
“We are in the age of the consumer. To remain top of mind of their customers, companies today must evolve their websites and portals,” said
As an IBM Premier Business partner, Perficient partners with organizations to deliver exceptional digital experiences utilizing IBM’s WebSphere Portal, IBM WCM and IBM Connections solutions. Perficient helps define and create next-generation mobile and social sites for clients across multiple industries including healthcare, financial services, CPG and retail.
“Successfully implementing a truly collaborative digital experience system is a complex undertaking for organizations across all industries,” said
Digital Experiences Critical to Healthcare Industry Success
The healthcare industry continues to undergo dramatic change due to regulatory reform including Meaningful Use Stage 2, which stipulates requirements and feedback on what a patient portal should be. This has led to a challenging dynamic between patients, providers and payers. An exceptional digital experience is one way to help each stakeholder get through the regulatory transition.
When it comes to implementing exceptional digital experiences for patient and member portals, Perficient has developed best practices that include the core functions each healthcare organization must implement to succeed – compliance, integration, personalization, mobile access and physician location information.
“The government has mandated providers have their patient portals up in 2014, and there is a lot of disparity in the industry as to who is deploying patient portals well, if at all,” continued Porter. “When it comes to patient portals most providers are applying quick fixes without thinking through an overall strategy, and they are going to hurt when it comes time to start measuring whether or not their patients visit these portals. Fortunately, there are some organizations that are getting it right and can serve as examples of the power exceptional digital experience systems can have in engaging patients and customers. We’ll highlight some of these top performers during IBM Connect.”
During IBM Connect, Perficient expert and 2014 IBM Connect Champion
Connect with Perficient at Connect 2014
Perficient experts will be on hand at Connect 2014 in exhibitor booth #122 to discuss how the company helps clients deliver exceptional digital experience systems for employees, partners and customers that achieve a desirable mix of brand, functionality, usability and technology innovation. As a three-time IBM Distinguished Partner Award winner, Perficient helps its clients define, create and implement portal and collaboration solutions, driving productivity, engagement and lasting business results.
This year during the IBM Business Partner Summit at Connect, IBM recognized Perficient’s expertise in helping customers create and deliver exceptional customer experiences that are engaging and interactive by honoring Perficient with the Exceptional Customer Experience Award. This award highlights Perficient’s commitment to investing in digital experience solutions for clients and the year-over-year growth the company has experienced as a result.
For updates throughout the event, follow Perficient experts online at www.perficient.com/connect, by viewing Perficient’s IBM Technologies blog, Perficient’s Portals blog and on Twitter @Perficient_IBM and @PRFT_Portals.
Perficient is a leading information technology consulting firm serving Global 2000® and enterprise customers throughout
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