"We are making increasing use of mobile technologies to help us respond to, and deal with all types of 999 calls," says
To continue to provide a first-class service to its communities without major cost implications, HFRS decided to explore ways of enhancing the delivery mechanism of critical messages to its Fire Officers. The Responder App for Android devices presented a unique opportunity to extend current SMS and paging broadcasts to smartphone users, whilst eliminating per message charges. Following an extensive trial period to ensure the solution would address all their communication needs, HFRS are now in the process of rolling out the service to 100 Fire Officers, who will be using the App to communicate more effectively.
Important operational alerts can often be missed within the everyday clutter of email, meaning staff may overlook important alerts or fail to respond promptly. With pop-up alerts, a separate Inbox and 2-way QuickReply option makes the Smartphone Responder App ideal for delivering those important real-time operational and emergency alerts that need immediate attention.
"We have worked closely with HFRS to ensure the solution truly addresses their communication needs and we are delighted they have selected
For further information on
PSN approved, we provide secure and resilient SMS, voice, email, apps and paging solutions that cost-effectively ensure staff safety, increase patient access and drive efficiencies. This technological capability combined with our knowledge and understanding of our customers' needs, ensures they receive a tailored solution that securely integrates with their existing environment and transforms business processes.
Tel: 020 8971 6400
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