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Payments by mobile for Government services up 265 per cent

January 26, 2014

The National staff

DUBAI // Money collected using the Government's mobile-phone payment application rose by 265 per cent last year.

Under the system, payments of fines to the Dubai Police and the Roads and Transport Authority, charges for Dubai Electricity and Water Authority and Etisalat, and donations to Dubai Cares and Al Jalila Foundation can be made via the mPay application.

It was launched after a directive by Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, to enable easy access to all government transactions by electronic devices.

Ahmed bin Humaidan, the director general of Dubai Smart Government, said the app was free to download.

"Great importance is attached to our mobile apps, as we consider them an effective channel for enabling customers to access government services on the move," Mr bin Humaidan said.

"Upon launching and subsequently developing this app, Dubai Smart Government was keen on its connected smart government principles, so it tied up with its major partners to offer a convenient app in one place."

The number of downloads for iPhone and Android phones rose by 138 per cent to 13,606 last year, from 5,720 downloads in 2012.

The number of transactions increased to 95,867 from 38,886 in the same period, up by 147 per cent.

The amount of money collected through mPay rose by 265 per cent from about Dh8.7m by the end of 2012 to about Dh31.8m by the end of last year.

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Source: National, The (United Arab Emirates)

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