Some of their customers, as well as those with Halifax , have reported difficulties paying for goods in shops and getting money out of ATMs. In a statement, Lloyds Banking Group said: "We are aware that some customers are unable to use their debit cards either to make purchases or to withdraw money from ATMs. "We are working hard to resolve this as swiftly as possible and apologise for any inconvenience caused." TSB, which operates as a separate business within the Lloyds Banking Group , issued a statement on Twitter saying: "We’re having issues with ATMs and debit cards at present. "We’re hoping to have this fixed shortly, apologies for inconvenience caused." TSB chief executive Paul Pester said in a tweet: "My apologies to TSB customers having problems with their cards. I'm working hard with my team now to try to fix the problems." Lloyds customer service said the problem affects debit cards and not credit cards. On the microblogging site, one TSB customer Nicky Kate said: "Really embarrassed to get my card declined while out shopping, never had any problems with lloyds then they changed my account." Hannah Smith : "I am a TSB customer with a Lloyds card still (like everyone else). And I've been embarrassed three times today re: card declined." Another customer Julia Abbott ?said: "Lloyds bank atm and card service down. 20 mins on hold to be told this. Nothing even on website. Shoddy lloyds. ... shoddy." Helen Needham ?said: "#lloyds bank having problems with there card service... Can't pay for anything or get money out!" Another Twitter user wrote: "This problem is also affecting Halifax debit cards as I found out trying to pay for lunch with my wife!" And Jany Lucy Jones tweeted @AskHalifaxBank, saying: "Why can't I get any money out of any cashpoints, what is going on? TSB has more than 630 branches across England , Scotland and Wales . On its website, it says: "TSB customers are able to use any Lloyds Bank branches that may be convenient for some time to come." The bank was launched in September 2013 and was formed from a number of Lloyds TSB branches in England and Wales , all branches of Cheltenham & Gloucester and the business of Lloyds TSB Scotland. Halifax is a division of Bank of Scotland , which is a subsidiary of Lloyds Banking Group . More follows...
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