Patent number 8615399 is assigned to
The following quote was obtained by the news editors from the background information supplied by the inventors: "Businesses often utilize software tools to facilitate their internal operations and interactions with other businesses, particularly in industries dependent on extensive network communication. In order to determine which software applications will optimize operations or inter-corporate communications, a corporation may consider the business processes associated with its particular industry as well as the business processes associated with the relevant roles (e.g. manufacturer, distributor) within that industry. By filtering the potentially relevant business processes by both industry and applicable roles, it is possible to effectively identify the business processes that most directly impact a company's costs and revenue streams. Business applications, suites, and platforms can then be selectively implemented so as to optimize the most critical process flows within an enterprise and thereby avoid expenditures on software that is not likely to generate substantial cost savings or revenue. That, in turn, maximizes the return on an investment in business software.
"The potential return on an investment for such business applications may not be realized, however, without the contemporaneous implementation of appropriate support services such as maintenance, optimization, risk management, education, architecture planning, implementation, administration and systems integration. Maintenance systems include applications to monitor the critical portals, platforms and other applications to ensure that they are operating efficiently and reliably. Optimization services assist with capacity planning, configuration management, performance optimization, data management and system administration. Architecture planning services address issues such as design of system landscape, degree of centralization, and network topology. Implementation services assist with conceptualization and the technical implementation of business processes. Systems integration services integrate pre-existing systems with newly purchases business software solutions. These and other support services in many circumstances significantly enhance the efficiencies that business software applications are designed to provide.
"Due to the significant number of support services available, it is often difficult for businesses to determine which services will most effectively compliment the business software that has already been selected or deployed. There is a need, therefore, for tools that assist in the identification of the software-related services that should be implemented in particular business environments to maximize the effectiveness of and increase the savings derived from business applications, suites, portals and platforms."
In addition to the background information obtained for this patent, VerticalNews journalists also obtained the inventors' summary information for this patent: "A tool for evaluating support services may correlate those services with an array of factors that define a business environment and then identify the business services that are most directly correlated to those factors. In exemplary embodiments, a tool may prompt a user for input concerning business issues and objectives; correlate those issues and objectives to a plurality of available software maintenance, optimization, architecture planning, implementation, administration and systems integration services; and then select the services that most directly address the particular needs and objectives identified by the user.
"In some embodiments, the selection process may involve calculating a relevancy score for the available service in common with user-identified business issues and objectives, comparing the relevancy score to a pre-determined or threshold value, and determining a recommended service based on the comparison.
"Various embodiments may also compute the savings associated with the implementation of the selected business services. For example, an application may suggest saving rates associated with a cost-saving objective, receive an input selecting a savings rate, receive an input concerning a budget against which the savings rate can be applied, repeat these steps for each identified objective, compute the total savings associated with satisfaction of the identified objectives, and then compute the total savings associated with the implementation of the selected support services.
"A system, as well as articles that include a machine-readable medium storing machine-readable instructions for implementing the various techniques, are disclosed. Details of certain illustrative implementations are discussed in greater detail below."
URL and more information on this patent, see: Birimisa,
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