TIGO subscribers residing in Masaki area in Dar es Salaam have something to cheer about, as their mobile phone company launches its second automated teller machine dubbed 'Tigomatic' in their location on Friday. According to a statement issued, the second machine which will be launched inside the Masaki customer care shop will enable its customers to pay bills and recharge their accounts at any time. "The automated teller machine will give Masaki suburb customers, both holders of prepaid and postpaid accounts, around-the-clock access to services provided by Tigo," the Head of Customer Operations, Mr Zaeem Khan said in the statement. Mr Khan said that there was reason for excitement for people living in Masaki as they would no longer be subjected to the unnecessary queueing to access their services from Tigo shops and points of sale. The new Tigomatic machine would accords them a self-service option to do such transactions, he said This is the second Tigomatic machine to be installed in Dar es Salaam. Last month Tigo installed one at its head office customer care shop in Kijitonyama. Describing how the machines work, Mr Khan said Tigomatic machines are selfhelp gadgets similar to ATMs at banks, whereby customers can perform a range of transactions independent of support from a bank's staff. "No fresh registration is required by existing Tigo customers to use the machines," he shed more light. Mr Khan said the company aimed at installing Tigomatic machines in all its customer care shops across the country as well as other public locations by the end of this year. He said the machines would be located in crowd drawing public areas such as supermarkets, bus stops, streets, sporting grounds and hospitals.
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