Messaging solutions provider IceWarp recently sat down to interview one of its technology customers, Virtuosity. Virtuosity outgrew an open source solution it had used for years and after much testing decided to try IceWarp Messaging Server. Virtuosity was impressed with how easy it was to install IceWarp and how robust the features were compared to much more expensive messaging tools, like Microsoft Exchange. It estimated IceWarp paid for itself upon installation because of how much more the next best alternative cost.
Virtuosity is one of New Zealand’s most nimble and innovative technology, system integration and IT infrastructure support companies. It also provides highly customized software applications products that help make training easy and cost-effective. The company has always strived to stay ahead of the pack by providing pro-active solutions to its ever growing customer base.
Virtuosity outgrew an open-source software solution it had been using for several years. It started to look for a powerful but cost-effective messaging system that could meet is its expanding requirements.
“We couldn’t even get a connector for the modern version of Microsoft Outlook,” says
For Virtuosity, the objective was clear.
“We needed a collaboration and e-mail system that would be at least comparable with Microsoft Exchange in terms of functionality and Outlook compatability,” says
Virtuosity also needed a grip on the mobile synchronization issues.
“Because of the uptake of smartphones and so on, we wanted something that would have good support for smartphones and tablets. We didn’t want to be tied to a desktop computer,” says
Virtuosity conducted thorough research, measuring numerous messaging systems on functionality, systems compatibility and pricing. Finally, after rigorous analysis, the company decided to go with IceWarp.
“When I first started reading the blurb about IceWarp, I thought – gosh, this thing must cost squillions of dollars because of the features and functionality it has,” recalls
Another factor in IceWarp’s favor was its very open architecture.
“We wanted to make sure that whatever system we were using or looking after had an open library we could directly interface with,” says
Virtuosity is building complex systems for its customers, who often want to keep their brand consistency. IceWarp’s ability to be white labelled suited very well.
“White-labeling is important: you are allowing other organizations to take off your brand,” says
Transitioning to IceWarp was easy.
“Using IceWarp migrator, we were able to virtually copy information from one server and paste it into another,” says
IceWarp met Virtuosity’s basic needs for robust messaging capabilities, compatibility with mobile devices, anti-spam and antivirus. The company especially liked the fact that all functionalities are enabled through one interface.
“WebClient is just fantastic. Before we were using many web clients,” notes
Additionally, Mr. Kan’s team discovered that there was more to the product and that it could actually replace not just Microsoft Exchange, but also MS Lync.
“When I started doing additional research, I saw that there were many other features, like instant messaging,” says
Virtuosity was also impressed with free support it received under the contract.
“The amount of support, not just Level One, but Level Two, beats the others hands down,” says
According to Mr. Kan’s estimates, “IceWarp paid for itself at the time of purchase.”
“What it would have cost us if we had continued to use the legacy solution would have been significantly more,” explains
“We are looking forward to using other features,” says
“I would definitely recommend IceWarp to other companies in the industry,” concludes
IceWarp is a leading provider of comprehensive messaging solutions for every business class, size and niche. Currently used by over 50 million professional worldwide, IceWarp offers organizations an all-in-one highly secure solution that enables their mobile workforce to communicate through any platform, be it e-mail, mobile synchronization, chat, SMS, voice or video. The highly scalable product is used by organizations of all sizes, from large companies like
To download IceWarp for free, please visit http://www.icewarp.com/downloads/.
More about IceWarp Australia and New Zealand:
Read the full story at http://www.prweb.com/releases/icewarp/virtuosity/prweb11465251.htm
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