Android Smartphone Works as Advertised and Eliminates Frustrating Calls to Customer Care -->
innoPath Software, the leading provider of technology driving the support and care of mobile devices, today announced Mobie, the first intelligent smartphone app that acts as a companion that looks out for the mobile user and maximizes their mobile experience. Available today on Google Play, Mobie is a powerful yet simple application that delivers a new level of self-care and eliminates most device health, performance and overall user experience problems faced by consumers with Android phones. As a result, consumers with Mobie installed can avoid the pain of lengthy, frustrating customer support calls. To download Mobie from Google Play, visit: https://play.google.com/store/apps/details?id=com.innopath.mobilemd.
Mobie, which means Mobile + Intelligence + Experience, is unique in its ability to adapt and grow in its intelligence over time, allowing it to become the best possible companion for its device owner. Mobie is also an integral part of the Android ecosystem, as it automatically leverages the knowledge generated by the Mobie user community to expand its ability to serve its mobile user, as well as improving the experience for the greater Android community.
"Mobie was conceived to address the frustration prevalent across the Android smartphone community. Consumers are tired of repeated calls to customer support agents that typically result in long call times with reps that have little knowledge of how to solve their device issues," said
Mobie's charter is simple: keep the device in the best health, drive the best performance and provide the best imaginable experience to the mobile user. Mobie ensures Android is running optimally by performing real-time diagnostics, identifying anomalies, and taking action to prevent and resolve most potential smartphone problems. Mobie constantly learns and adapts to the mobile user's behavior, helping them go mobile for longer periods of time with fewer headaches. It is also aware of the real-world cost to the consumer of data usage and other smartphone features, and is always looking to enrich the user's experience while getting them the most from their smartphone.
Simply installing and running Mobie on a device can potentially eliminate hours in wasted time on customer support lines and avoid joining the over 60 percent of returned devices categorized "no fault found,' and reduce the nearly
Mobie is a part of innoPath's mobileMD platform; a comprehensive solution announced earlier this year that brings preventive care to smartphones. While Mobie manages and optimizes the smartphone device, mobileMD integrates all care channels into a tightly integrated platform to provide solutions for device manufacturers and wireless carriers who can now deliver better customer care solutions to their subscribers. mobileMD also integrates innoPath's proprietary device update technology, which delivers software updates over-the-air and is used by many of the biggest names in wireless communications, including
Follow Mobie and innoPath on Twitter at @mobie4android and @innopath
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