The NigeriaCom 2013 telecoms event, held in
The NigeriaCom is one of the annual regional Information and Communications Technology (ICT) events that is being organised by Informa Telecoms and Media.
Known as the ComWorld Series, Informa Telecoms and Media has in its bouquet of yearly activities, the AfricaCom, LTE Africa @AfricaCom, East AfricaCom, West AfricaCom, Middle EastCom, and NigeriaCom among others.
The events, which are held in various countries, are focused on how countries and regions could use technology to boost economies and improve lives and businesses.
The NigeriaCom, which is in its fourth year running, has brought a lot of technology innovations and businesses that have helped shaped the growth of telecommunications in
Etisalat, a major sponsor to NigeriaCom 2013, was joined by other operators like Airtel in proffering new strategies on how to improve service quality in
Planned Strategies Etisalat highlighted strategies that would improve service quality in the industry, at the NigeriaCom conference and exhibition. The company's Director, Network Engineering, Mr. Temi Ogunbambi, said "The brand takes quality of service seriously and as such works tirelessly to ensure that it maintains stable service delivery on its network, to enable its customers enjoy value for their money."
According to Ogunbambi, who was the keynote speaker on the first day of the conference,
Releasing some of the strategies for improved service quality during a panel debate on the topic 'Quality of Service on the Network: Challenges & Opportunities for Telecoms Operators in
"With this, we try to understand them, the challenges they face, their needs and the best way to satisfy them, because we believe service quality can only be measured by involving the customers."
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