When They'll be connected to someone in an outside company.
It's part of the city's plan to cut 20 positions from the Information Technology department in 2014 and outsource work in the city's data center, data administration and help desk.
IT employees were notified Wednesday. They will be offered severance packages, said
The IT department expects to hire contractors by January, Palmer said.
Local companies will be given first preference and he hopes that the outside companies will hire some of city's IT employees, he said.
"Part of our strategy is to leverage the market where it has the ability to provide services better, at a higher quality, faster or less expensively or more securely," Palmer said.
The move, which pares down the IT department from 61 to 41 employees, was motivated by an aging city data center, Palmer said. The city spent
The IT outsourcing plan will be included in the 2014 city budget, which is expected to be
It is unclear if IT is the only department that will be affected by outsourcing in 2014. The city's chief of staff
Outsourcing data centers is a trend in city governments and private businesses that are putting data into cloud and web storage instead of keeping the data in their own racks of computers, Palmer said.
The IT department had a
The savings will be put back into the IT department to develop better customer applications, the city's web site and develop better communication tools for police and firefighters, Palmer said. Paramedics, for example, want to send data they collect on the scene to hospitals as they are en route. Developing such a program is in the three-year IT strategic plan, Palmer said.
"I don't think the average citizens care if we operate the data center. They do care if we are delivering service," he said.
Outsourcing city jobs is a concept endorsed by a local group of business men and women, The City Committee, which formed in 2010 to advise the mayor on finance issues.
One of the city's biggest liabilities, committee members have said, is the city's contributions to the
Last year, the city eliminated 32 positions, including positions in the streets, planning and finance departments. In June, the city announced that it was outsourcing its fleet management department and cut 70 city jobs. The city has hired
The IT department was down 9 employees this year over last year because vacant positions were not filled. The result was long waits by city employees who called the help desk, Palmer said. He said city employees will be better served by an outside help desk.
"The goal was to make sure we are delivering technology to users and departments so they can be effective in their jobs," Palmer said.
They'll be connected to someone in an outside company.