Their first offering will be a significant upgrade to Anicom Receptor, Anicom's existing customer-management software, now in use by 1,800 animal hospitals in
The two companies aim to help create a society in which pet owners can feel more secure about the well-being of their pets. The two companies also plan to develop offerings for other pet-related businesses, including groomers, pet hotels, and pet shops.
At most animal hospitals, individual veterinarians are generalists covering many fields of medicine, and each animal hospital is on its own when it comes to managing wide-ranging medical information, monitoring illness trends, and upgrading medical technology. In addition to providing veterinary care during the day, there is a need to provide late-night emergency care and sophisticated services, such as MRIs, and therefore a system in place for secondary treatment at other facilities is a necessity. Going forward, with advances in the use of ICT and greater coordination among animal hospitals, there will be an important need to quickly obtain and share the latest medical technologies, case information, and case history of animal patients. There will also be a need to lessen the veterinarian's workload and explain treatments to pet owners in an easy-to-understand way.
Previous Pet-Related Collaboration
As part of
Now the two companies are joining forces, bringing Anicom's know-how in the field of veterinary medicine and its extensive sales channel together with
1. Medical care support service
Provides care using statistical information from the cloud
Users of this service will be able to refer to statistical information accumulated in the cloud from all participating animal hospitals, helping them to improve the level of treatment and treatment techniques that in the past had been handled individually by each animal hospital, giving them access to the latest treatment techniques and case information.
Treatment-support to provide pet owners with easy-to-understand treatment information
The service offers tools such as explanatory video and graphics of illnesses, medical histories, and medical information on each disease, all of which can be accessed in an easy-to-understand format on screen to help veterinarians explain even complex treatments to pet owners.
Shares treatment information internally to increase pet-owner satisfaction
Electronic intake records, prescriptions, treatment information, and bookkeeping are all tied together to make the animal hospital run more efficiently and to avoid keeping pet owners waiting.
2. Medical administration support service
Building on the easy-to-use and easy-to-understand Anicom Receptor series, the new service enables the administrative work of animal hospitals, from front-desk intake to the issuance of treatment details, to be handled smoothly.
3. Support for multiple locations
The service makes it possible for an animal hospital that operates multiple locations to share customer information between locations, ensuring that whichever hospital a customer visits, it will have their full history, helping the animal hospital provide the customer with greater peace of mind.
4. Regional veterinary alliance support service
The service makes it possible for primary-care facilities, overnight clinics, and secondary-care facilities to share diagnostic records, for one facility to request treatment at another facility, and for treatment results to be relayed back. This helps to ensure appropriate treatment when pets cannot visit their usual veterinarian, such as, for example, when they need to go to an overnight clinic in an emergency.
5. Medical handbook service
This service makes it possible for pet owners to check test results, dietary instructions and instructions for medications from their personal computer or smartphone. This can be used to accurately convey medical information to family members, or for all family members to be educated about a pet's medical situation and medical needs. It can also be used for two-way communication where a veterinarian follows up with the pet owner after treatment.
6. Business-target analysis, treatment-information analysis
Analyzing the diagnostic and management information collected in the cloud, the service can propose ways to improve management by getting a better grasp of visits to animal hospitals, and aids in enhanced medical services by checking the diagnostic processes of a customer's regular animal hospital.
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