In a series of eight research reports on the 2013 State of the Revenue Cycle Management industry, Black Book™ releases comprehensive findings of IT and services users on the trends and directions of hospitals and physician practices. The top ranked vendors in customer satisfaction and client experience among RCM software and outsourcing services providers, as well as RCM transformation consultants are announced.
The latest RCM studies released today are the "Top Hospital Software Vendors, Revenue Cycle Management: Small/Rural and Community Hospitals under 250 Beds", and “Top Hospital Software Vendors, Revenue Cycle Management: Hospitals over 250 Beds, Chains and Networks". Both research sets provide analysis on the replacement RCM market as healthcare systems strategize the upgrades to patient billing and collection processes.
According to Black Book™, the
Over 1,900 respective hospital CFOs, CIOs, business office managers, tech and financial staffers contributed their perceptions to Black Book™ between
“Shifting payment models and regulations are forcing hospital leaders to redirect previously launched budgets, priorities and strategic plans to assess if new RCM solutions can rescue them from imminent hospital layoffs, even bankruptcies," said
“Most hospital CFOs have no choice but to leverage next generation RCM solutions in order to keep their organizations solvent. The reimbursement challenges ahead to get paid may require several new RCM applications, and the frank reality is that a failing RCM could quickly close a marginally performing hospital for good,” Brown said.
Black Book™ also announced the top performing RCM software vendors as ranked by customer satisfaction on eighteen client experience based key performance indicators.
Zirmed, rated #1 for large hospital hospitals and academic medical centers over 250 beds. Other large hospital and academic medical center top performing ranked software include:
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