Company Chooses Kony to Provide the Foundation for its Multi-Channel
IBC serves more than 7 million customers nationwide, and began working with Kony in 2012 to develop member-facing apps for Android and iOS smartphones. Recently, IBC and Kony began building a series of new apps for tablets, mobile web and other channels, leveraging the same code base used by IBC’s existing apps. The Windows 8 tablet app was completed in a little more than a month and was submitted to the Windows 8 application store. The app was quickly certified and is now available for download. This is the first app developed on the Kony platform to receive Windows 8 certification.
Kony’s new Windows 8 tablet app for IBC offers members a number of useful features, including electronic ID cards, a mobile provider finder, personal health records, account balances and multi-year claim history. Later this month, IBC will introduce similar capabilities for their mobile web channel, and this fall, the company will launch apps for iOS and Android tablets.
“Consumers and employees alike expect to be able to communicate and do business anywhere and everywhere, regardless of the device or channel,” said
“We are committed to being a leader in supporting new architectures such as Windows 8, so we can provide our members with the benefits of the latest technologies,” said